Steve,

 

I haven't seen this symptom yet - you should open a TAC case.

 

I did see something like you describe when I changed the User Idle Timeout to a
larger value (43200, or 12 hours) in an attempt to prevent premature
deauthentication of systems that have not been active.

 

Once I set it 300 back things were fine again.  TAC informed me of the bug
below.

 

CSCsl51486 Bug Details 

Top of Form

EW : Client not able to join when User idle timeout set to max value 

Symptom:
Clients are disassociated immediately if User Idle Timeout is set to more than
65,535 seconds.
Conditions:
There are no specific conditions.
Workaround:
Avoid setting Idle Timeout to greater than 65,535 seconds. 

 

Bottom of Form

4.2 WLC Idle-Timeout values can cause clients to not associate 

Symptom: Depending on which idle-timeout value is configured on the controller,
it can prevent clients from assoicating to the WLAN. In customer testing, the
values that do not work apprear to random. Although range stil states that 90 -
100000 is valid, Dmitry said 86400 is the actual maximum in 4.2. Need that
verifed as well. 86400 does work as does 32768, but 32769 does not for example.
Attached debugs show client passes L2 authentication and gets IP. WLC does a
gratuitous ARP and then one second later show idle-timeout and disconnects the
client. Client shows it is still connected and retains its IP so it also appears
the AP does not send the de-auth. Conditions: Workaround: Change idle-timeout
value to something that works like 86400 Further Problem Description: 

 

________________________________

From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Whitson
Sent: Tuesday, March 25, 2008 1:00 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Anyone using 5.0 Cisco WiSM/WLC code?

 

Yes. the problem started with v4.1.171.0 after about one year of stability on
the dos/arp storm workaround. We use stand alone 4402. DHCP is set as required.
We are only using lwaps. I looked at v5.0 as documentation that seemed to
suggest resolution  for most of the known bugs -then found out that release was
not compatible with our 1000 series ap's. prior to install. Cisco engineering
also suggested waiting to deploy that release but that was mute due to the
hardware incompatibly.

Only one full controller crash generating a log. The system hangs preventing
authentication and existing authenticated users are impacted. Seems like a
denial of service between the clients and ap's but that was supposed to be fixed
after 4.1.171.0. I have tried several configuration changes and have a couple of
tac requests in process with cisco.

What are you experiencing ?

Steve

Johnson, Bruce T wrote: 

Hey Steve,

 

Curious as to those high load hangs.  We're running 4.2.99 on several WiSM-based
controllers.  What's the symptom?  Do you have to reboot the controllers?

 

Thanks,

 

*************************************

Bruce T. Johnson

Network Engineer

Partners Healthcare

617-726-9662

mailto:[EMAIL PROTECTED]

**************************************

________________________________

From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Whitson
Sent: Tuesday, March 25, 2008 12:08 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Anyone using 5.0 Cisco WiSM/WLC code?

 

Hi Peter I have been experiencing high load hangs on v 4.2.099.0 and wanted to
migrate to V5.0 for more stability. 
However v5.0 is not compatible with Cisco Aironet 1000 Series Access Points.
"The 1000 series access points are not supported for use with controller
software release 5.0.148.0".  Must use 1130 series AP and above. It looked like
there was no planed improvement to the 4.x code leaving many of us with a large
and costly legacy system in place.

I thought that ought v4.2.099.0 to be the latest code you can run on the Cisco
4400 standalone controllers with 1000 series access points however, I just noted
that on March 17 v4.2.112.0 is released. Nothing above v4.1.185.0 is assure ware
certified however. I am now looking at v4.2.112.0 trying for more stability... 





-- 
 Steve Whitson
Network / Telecom Administrator
Educational Technology Services
California College of the Arts
Email: [EMAIL PROTECTED]


Peter Arbouin wrote: 

Hi,

 

I would be interested to hear from anyone who has upgraded to version 5.0 as we
are considering upgrading.

 

Regards,

 

Peter.

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 Steve Whitson
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Educational Technology Services
California College of the Arts
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-- 
 Steve Whitson
Network / Telecom Administrator
Educational Technology Services
California College of the Arts
Phone: 415.703.9507
Email: [EMAIL PROTECTED]
 
 
 
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