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On Oct 19, 2012, at 9:32 AM, "Christina Klam" <ck...@ias.edu> wrote: > Good Morning, > > We have noticed that after ~4 months the quality of our Cisco wireless > network sours. We will get reports of poor wireless quality from users > sitting directly under an access point. Often the WCS will report users > on the access points with good dBm, but in reality the users can barely > search the web. (I cannot remember if the average client SNR was looked > at). The "solution" is to reboot the access point. So, we now are now > talking about scheduling a reboot of all access points and controllers > (4400s) every 3 months. While this may work to keep the problem at bay, > it does not address two related questions. > > 1. Why is this happening? When I mentioned this behavior to a Cisco > TAC, they said they had never heard of this before. As this has been > our norm through multiple code and access point upgrades, I cannot > believe this. > > 2. What are other schools using to monitor the quality of the wifi? I > do not mean the rf interference quailty but instead a way to monitor of > how well the access points are passing traffic, signal strength, average > client SNR, etc? > > Thank you, > > -- Christina > Christina Klam > Network Administrator > Institute for Advanced Study > Email: ck...@ias.edu > > Einstein Drive Telephone: 609-734-8154 > Princeton, NJ 08540 Fax: 609-951-4418 > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
