Hi, Thanks for the feedback. We are using Wism2's running 7.5.102.8 and are in the process of upgrading to 7.6.100.0 to support 3700 series access points. The affected access points that I am aware of are 3500 series.
We have a mix of 1142, 3500 and 3600 series at the moment. We upgraded to 7.5.102.8 as there was a bug affecting the radios in random 1142 access points which caused radios to fail requiring a reboot to fix. I tried running the dead radio report, as suggested in another email, but it didn't seem to reveal much. Thanks, Peter. From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Alan Nord Sent: Monday, 24 March 2014 11:27 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Radio specific client count report in Cisco environment What code base are you running and what model AP was the issue on? On Sun, Mar 23, 2014 at 8:00 PM, Peter Arbouin <p.arbo...@qut.edu.au<mailto:p.arbo...@qut.edu.au>> wrote: Hi, I was wondering if anyone has been able to run a report that identifies unused radios of using Cisco Prime 1.4. We recently found a room with two access points where a client couldn't connect. It turned out that even though the 2.4 radio reported as being on and functioning, no clients could connect. One stopped working a few weeks ago, and the other three days ago. The 5GHz radios were working fine and had clients associated to both access points. I ran the "Client Count" report for the affected floor from the Client Reports section and this was ok for a small area, as it reports all the access points in a graph format, and allowed me to select by radio type. It got me wondering how many other radios may have a similar problem. If I run this report for all our access points, there is no sort function, so you have to manually look through all the graphs. In the Device section, there is a "Top AP by Client Count" This is a handy report, as it gives a numeric output and can be sorted, but it seems to be total clients for the AP and there is no option to report on just specific radio type, so I can only assume that this report only reports access points with no associations on any radio. Any assistance would be greatly appreciated. Thanks, Peter. Peter Arbouin | Network Engineer IT Networks | Information Technology Services Queensland University of Technology Level 3 | 88 Musk Avenue | Kelvin Grove Campus Mob: 0402476892 | Ph: +61 7 3138 1030<tel:%2B61%207%203138%201030> Email: p.arbo...@qut.edu.au<mailto:p.arbo...@qut.edu.au> CRICOS No. 00213J ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. -- Alan Nord, CCNA Infrastructure Manager Information Technology Services Macalester College 1600 Grand Avenue St. Paul, MN 55105 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
