Thanks Lee. That’s just the thing: Everything is just fine on the dashboard, and our wifi seems to work just fine also, which is what makes me think this is just a bug in the test page code. But, I’d feel more comfortable ignoring it if I had a confirmation that it isn’t just my site.
Steve Bohrer Network Admin, ITS Bard College at Simon's Rock 413-528-7645 > On Jun 26, 2015, at 1:33 PM, Lee H Badman <lhbad...@syr.edu> wrote: > > Steve- > > I love the Meraki product line, but like you, am finding their support these > days to be a pretty hard to say anything kind about- they may as well reduce > it to a non-changing web page that says “Engineering is looking into whatever > problem you are having”. > > All of my APs are deployed remotely, so no direct connect- is there anything > in the dashboard to compare? > > -Lee > > > > Lee Badman > Wireless/Network Architect > ITS, Syracuse University > 315.443.3003 > (Blog: http://wirednot.wordpress.com <http://wirednot.wordpress.com/>) > > From: The EDUCAUSE Wireless Issues Constituent Group Listserv > [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Steve Bohrer > Sent: Friday, June 26, 2015 12:52 PM > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> > Subject: [WIRELESS-LAN] Meraki Wifi Users: Can you confirm or deny bogus > noise values on ap.meraki.com <http://ap.meraki.com/> report? > > Recently, I've noticed that all of my Meraki MR-16 and MR-18 APs report lots > of “Non-802.11 traffic” on their local http://ap.meraki.com > <http://ap.meraki.com/> test pages. I believe this was caused by a firmware > update, as I’d never noticed it before I saw the current test page layout > after the "early May" AP update, which we installed on May 9. (Meraki doesn’t > seem to make firmware version numbers available; they just confirm that each > AP is “up to date”.) > > I’m hoping someone else with MR16 or MR18 APs can browse to ap.meraki.com > <http://ap.meraki.com/> on any wireless device, and let me know your values > for “Non-802.11 traffic” on the Channel utilization bar graphs. A screen grab > from my phone browser to an MR18 is attached. (MR34 APs do not generally show > these bogus values, though they briefly show utilization values greater than > 100% on page refresh.) > > This should be a quick and easy test, and I’m kinda bummed that after two > weeks, Meraki support has not either confirmed this bug, or told me that they > can’t reproduce it. “Engineering is looking into it” Is all I get. I suppose > it is possible that my whole campus suddenly has lots of radio noise, but I > never saw it with the previous firmware, which had a different layout for the > AP test page, and I’ve had no connectivity problems. > > (Meraki APs all have a built-in mini web server that lets clients easily > check their connection strength and do a local speed test, accessible at > “ap.meraki.com <http://ap.meraki.com/>”, which each Meraki AP will > intercept.) > > My last AP firmware update was May 9, but I didn’t happen to check the > ap.meraki.com <http://ap.meraki.com/> page until I installed a new MR18 AP on > June 12. It showed lots of noise on 2.4GHz, and then I found this same report > throughout campus, so I opened a ticket. Now most APs show 5 GHz interference > as well. Not a show stopper, as this report is mainly intended for user > troubleshooting, but still would be nice to have some confirmation that it is > just a bug. > > Thanks, > Steve Bohrer > Network Admin, ITS > Bard College at Simon's Rock > 413-528-7645 > > <image001.png> > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/ <http://www.educause.edu/groups/>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
