Our helpdesk folks sat down and wrote up documents on how to find the MAC addresses for as many devices as they could. We haven't done any instructions for the Amazon Echoes yet. We hit the most common devices and are waiting to see what tickets we get for devices that we missed so we can build them into our registration page. Our registration page was written in-house and the developers set it up to display the instructions for finding the MAC address, including screen shots, based on the device that you selected in the drop down.
Respectfully, Matt From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Thomas Carter Sent: Tuesday, March 1, 2016 10:01 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Self-registered MAC device bypass- worth the headaches? This is something we struggle with, especially being a small school. Keeping up with the latest Chromecast/Roku/Amazon Echo, etc devices is near impossible. A big thank you to product designers who put the MAC on a label on the outside. Thomas Carter Network & Operations Manager Austin College From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Lee H Badman Sent: Tuesday, March 1, 2016 8:12 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Self-registered MAC device bypass- worth the headaches? Hi Everyone, Not looking for a lot of input on all of the things you CAN do- just asking a focused question for those that are doing it. We're piloting the ability for students to self-register games, TVs, Roku, etc. but am astounded at how hard some devices are to find MAC addresses for from the user side. Amazon Echo is notorious, also fighting with a Roku 2. No labels, not easy to find in menu. Sure, you can find all of this on APs, but that isn't "self-service" for self-registration. Anyone have thoughts, comments, scars, suggestions? I know Clearpass and ISE can fingerprint, but I'm finding that's far from accurate at times, and again- doesn't help with "register YOUR device by MAC" for users that can't see what network admins use. -Lee Badman Lee H. Badman Network Architect/Wireless TME ITS, Syracuse University 315.443.3003 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
