Let me respectfully preface this with a note for the vendor/VAR list folks: Please do not respond to this message, or use the discussion that might ensue as a trigger to contact those discussing about stadium services/fan experience services. I'm well aware of all, and am looking to speak to my higher ed colleagues without looking for outside input. Meant respectfully- but also firmly for this conversation.
For those on list with large sports venues, I'd like to just pick your brains as we ponder things off in the future. I'm talking mostly about legitimate stadium operations, like 30K seats and more. As always, we can talk off list if that is more comfortable, and feel free to avoid any of the questions that you'd rather not answer. - Do you provide fan facing wireless? - Have you contracted with a 3rd party for the actual running of the fan wireless network? - During events, do you (as in central IT for the school) provide on-site support for wired and wireless operations? - Are these operations treated as overtime for your staff? - Have you ever hired more staff for event support? - Do you in any way try to emulate the "Wi-Fi Coach" thing that pro venues do- where you have uniformed staff roaming the crowd in direct support of fans? - Are you doing any school-IT-run "fan experience" applications? (video replay, buy food, indoor mapping, etc over mobile devices) If so, how is it working out and do you have SLA with the venue/Athletics? - If your central IT supports the events and fan experience - Do you contract out the "fan experience" stuff? - How does PCI fit into this, and who handles it? The list could go on, but I'll stop there. Thanks very much in advance for any and all input. -Lee Badman ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
