We have 3 SSIDs.

One for PEAP and EAP-TLS.
One open for onboarding.
One for PSK.

We have 1,2,5.5,6,9,11 disabled, 12,18 supported, 24 mandatory, and 36, 48,
54 supported.

We tried a test system AP in their room with the Cisco default rates and
those SSIDs would not show on that TV.

Other TV in the room was a Insignia Roku TV and that TV seen all the SSIDs
including out test SSIDs.



Kevin McCormick
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Network Administrator
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On Sat, Aug 19, 2017 at 7:11 PM, Norton, Thomas (Network Operations) <
tnort...@liberty.edu> wrote:

>  I think checking the data rates was certainly a good start.
>
> What are the current basic rates are you advertising?
>
> Have you taken any wpcaps yet?
>
> Are you using an open ssid, or doing any form of authorization?
>
> *T.J. Norton*
>
> *Wireless Network Architect*
> *Network Operations - Wireless*
>
> *(434) 592-6552 <(434)%20592-6552> *
>
>
>
> [image: http://www.liberty.edu/media/1616/40themail/wordmark-for-email.jpg]
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>
> On Aug 19, 2017, at 7:29 PM, Mccormick, Kevin <ke-mccorm...@wiu.edu>
> wrote:
>
> We are having students having issues with TCL Roku TVs not seeing any of
> our SSIDs being broadcast. They will not even connect manually through the
> Private network configuration option.
>
> We even tried with the default data rates and with 802.11b data rates
> disabled.
>
> The TV did see an SSID from a Samsung phone in Hot Spot mode.
>
> We have Cisco 1142 and 2702 APs and are running 8.2.141.0.
>
> Anyone else seeing trouble with these TVs or have any fixes to suggest?
>
> Kevin McCormick
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