Hello

Does anyone know if the Intel driver issue depends on the authentication 
method?  Would an open SSID that gets folks to a captive portal where we can 
have information/links to get to download/update drivers work?  For some reason 
I thought the issue was limited to 802.1x SSIDs but now I'm thinking I made 
that up.  If anyone here that might have seen the problem first hand could 
comment that would be appreciated.

Thanks

Patrick



On 9/25/20, 10:42 AM, "The EDUCAUSE Wireless Issues Community Group Listserv 
on behalf of Enfield, Chuck" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU on behalf of 
cae...@psu.edu> wrote:

    I don’t think waiting to enable ax features will provide much relief for 
the intel driver problem.  People don’t update their wireless drivers without a 
reason, so most of the drivers that are incompatible today will still be 
incompatible next fall.  IMHO, we're just going to have to suffer through that 
problem.

    My  bigger concern is IoT stuff, which is far less likely to have a fix 
available.  Anybody have ax enabled in their dorms?  How's it working there?

    Thanks,

    Chuck

    -----Original Message-----
    From: The EDUCAUSE Wireless Issues Community Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Norman Elton
    Sent: Wednesday, September 23, 2020 9:44 PM
    To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
    Subject: Re: [WIRELESS-LAN] Status of Wi-Fi 6 Client Drivers?

    We uncovered the same driver issue shortly after deploying 802.11ax.
    We mitigated by leaving 802.11ax enabled on the 5GHz radios, but disabling 
on the 2.4 radios. This way, compliant devices can connect and take advantage 
of 5Ghz connectivity. Those devices with faulty Intel drivers can still 
connect, albeit at substantially reduced data rates. There may be some inner 
workings of 802.11ax that I don't recall, but this worked for us!

    This was on our Mist AP43s, limited to a single building. The rest of 
campus is running 802.11ac access points from Aerohive.

    Norman Elton
    William & Mary

    On Wed, Sep 23, 2020 at 5:38 PM Lee H Badman 
<000000db5b77bd95-dmarc-requ...@listserv.educause.edu> wrote:
    >
    > What is truly frustrating is that all vendors involved are likely members 
of the Wi-Fi Alliance, whose "interoperability" testing obviously isn't getting 
it done.
    >
    > One man's opinion. ________________________________
    > From: The EDUCAUSE Wireless Issues Community Group Listserv 
    > <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> on behalf of Ethan Grinnell 
    > <grinn...@pdx.edu>
    > Sent: Wednesday, September 23, 2020 5:31:30 PM
    > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
    > Subject: Re: [WIRELESS-LAN] Status of Wi-Fi 6 Client Drivers?
    >
    > I recently wanted to do testing with an affected driver and was able 
    > to obtain them on OEM websites instead of directly from Intel. This 
    > build has the issue with WiFi6 SSID visibility: 
    > https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupp
    > ort.lenovo.com%2Fus%2Fen%2Fdownloads%2FDS103594&amp;data=02%7C01%7Ccae
    > 104%40PSU.EDU%7C5f85db20ad6a480d24b008d8602b46f9%7C7cf48d453ddb4389a9c
    > 1c115526eb52e%7C0%7C0%7C637365086281023045&amp;sdata=45PRv3hF8%2FwfgFb
    > uci2U1gIqrlC17XAGILCWUBy%2F4Qo%3D&amp;reserved=0
    >
    > Also, I noticed that the Windows 10 built-in driver for many Intel 
    > WiFi chips is version 17.x (It was on my test client) which didn't 
    > seem to have the issue. So that's fun, it's not just versions lower 
    > than some baseline build number being affected. I didn't test many 
    > different builds, but it looked like 17.x was good, 18.x, 19.x, and 
    > 20.x had some affected builds. More information here: 
    > https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.
    > intel.com%2Fcontent%2Fwww%2Fus%2Fen%2Fsupport%2Farticles%2F000054799%2
    > Fnetwork-and-i-o%2Fwireless.html&amp;data=02%7C01%7Ccae104%40PSU.EDU%7
    > C5f85db20ad6a480d24b008d8602b46f9%7C7cf48d453ddb4389a9c1c115526eb52e%7
    > C0%7C0%7C637365086281023045&amp;sdata=lD4k2P%2BlL0%2Ba6GKJKfOCpo7OClpi
    > GeJ2pLYAfUHR%2F6U%3D&amp;reserved=0
    >
    > The issue is still around. Many BYOD types require users to update their 
own drivers, which few seem to do. Windows doesn't always update the drivers 
either, so there could potentially be lingering issues from outdated drivers 
for a long time.
    >
    > Ethan Grinnell
    > CCIE R&S #39723, BS CmpE
    > Network Engineer
    > Office of Information Technology, Technology Infrastructure, 
    > Networking Portland State University
    >
    >
    > On Wed, Sep 23, 2020 at 2:01 PM Mike Atkins <matk...@nd.edu> wrote:
    >>
    >> We deployed our ax capable APs without ax enabled for the same Intel 
driver issues.  I wanted to test something with a flawed driver recently and 
noticed it is no longer available from Intel.  I think Intel revamped their 
downloads page at the end of last year to remove all but the newest revisions 
of drivers.   We use SecureW2 for eduroam onboarding so we can get a sense of 
drivers used by Windows devices.  We will probably enable Wi-Fi 6 next year if 
the numbers continue to look good.
    >>
    >>
    >>
    >>
    >>
    >>
    >>
    >>
    >>
    >> Mike Atkins
    >>
    >> Infrastructure Architect
    >>
    >> Office of Information Technology
    >>
    >> University of Notre Dame
    >>
    >> Phone: 574-631-7210
    >>
    >>
    >>
    >>
    >>
    >>      ----  .__o
    >>
    >>    ----- _-\_<,
    >>
    >>    ---  (*)/'(*)
    >>
    >>
    >>
    >>
    >>
    >> From: The EDUCAUSE Wireless Issues Community Group Listserv 
    >> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Nadim El-Khoury
    >> Sent: Wednesday, September 23, 2020 4:41 PM
    >> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
    >> Subject: Re: [WIRELESS-LAN] Status of Wi-Fi 6 Client Drivers?
    >>
    >>
    >>
    >> Hi Eric,
    >>
    >>
    >>
    >> One more thing that I forgot to answer. We elected to keep Wi-Fi 6 
enabled and just disabled it in the vicinity of our Technical Support Center 
(User Support) in the Library building.
    >>
    >>
    >>
    >> Best,
    >>
    >>
    >>
    >> Nadim
    >>
    >>
    >>
    >> On Wed, Sep 23, 2020 at 4:35 PM Floyd, Brad <bfl...@mail.smu.edu> wrote:
    >>
    >> Eric,
    >> I have deployed almost 200 of the Aruba 530 series APs so far in the 
last 2-3 months. I saw, first hand, what happens with the 802.11ax enabled SSID 
and the flawed Intel drivers. The SSIDs don't appear to those devices. When we 
were discussing whether or not to deploy the ax APs vs stick with ac APs, we 
decided we wanted the longer remaining life span before end-of-sale / 
end-of-support of the APs of the ax vs the ac. The added benefit Aruba provides 
is that it is very simple to disable the features (just a single check box on a 
profile). We figure we can wait for a semester or two and schedule an attempt 
to re-enable the features. A driver update definitely fixes the issue, but 
since we are so heavily loaded with BYOD devices that we have no control over, 
this was a better option for us. Hopefully this helps.
    >> Thanks,
    >> Brad
    >>
    >> -----Original Message-----
    >> From: The EDUCAUSE Wireless Issues Community Group Listserv 
    >> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Kenny, Eric
    >> Sent: Wednesday, September 23, 2020 3:14 PM
    >> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
    >> Subject: [WIRELESS-LAN] Status of Wi-Fi 6 Client Drivers?
    >>
    >> Hi All,
    >>
    >> I know on-campus populations might not be what they usually are right 
now, but I was wondering if anyone has seen reports of buggy client side 
drivers causing issues with 802.11ax.  Specifically we are using the Aruba 
AP-530 series AP.  There were some Intel chips that had challenges a few months 
back, but a driver update resolved the issue.
    >>
    >> We are considering disabling the Wi-Fi6 capability of the APs to prevent 
issues with outdated drivers, so we’d like to hear your observations so far if 
this is still a real problem.
    >>
    >> Thank you,
    >>
    >> Eric Kenny
    >>
    >> Network Architect | Infrastructure Technology Services Harvard 
    >> University Information Technology
    >>
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