Not sure if this is still an issue or not, but a little while back the #1 cause of complaints for Zoom were students using the Zoom app on a Chromebook. If those students deleted the app and used Zoom via the browser their issues went away.
--Dan Oachs On Fri, Jan 22, 2021 at 9:22 PM Charles Rumford <charl...@isc.upenn.edu> wrote: > Hey - > > We have started getting reports of issues with Zoom calls in our Res > Halls. Most > of the complaints have been around multiple drops during calls or lagging > calls. > Our res halls are currently only at 40-50% capacity if that. > > I was curious if anyone else has been seeing any issues with an increase > of Zoom > calls from on campus students. > > > -- > Charles Rumford (he/his/him) > IT Architect > ISC Tech Services > University of Pennsylvania > OpenPGP Key ID: 0xF3D8215A > > ********** > Replies to EDUCAUSE Community Group emails are sent to the entire > community list. If you want to reply only to the person who sent the > message, copy and paste their email address and forward the email reply. > Additional participation and subscription information can be found at > https://www.educause.edu/community > ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community