Not sure if this is still an issue or not, but a little while back the #1
cause of complaints for Zoom were students using the Zoom app on a
Chromebook.  If those students deleted the app and used Zoom via the
browser their issues went away.

--Dan Oachs


On Fri, Jan 22, 2021 at 9:22 PM Charles Rumford <charl...@isc.upenn.edu>
wrote:

> Hey -
>
> We have started getting reports of issues with Zoom calls in our Res
> Halls. Most
> of the complaints have been around multiple drops during calls or lagging
> calls.
> Our res halls are currently only at 40-50% capacity if that.
>
> I was curious if anyone else has been seeing any issues with an increase
> of Zoom
> calls from on campus students.
>
>
> --
> Charles Rumford (he/his/him)
> IT Architect
> ISC Tech Services
> University of Pennsylvania
> OpenPGP Key ID: 0xF3D8215A
>
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