Actually, I've been fairly lucky. The only lightning losses I've had were
on my tower. I've got one CPE that may have been taken out by lightning,
but it came through the house and blew a LOT of other stuff as well. To me,
to add $30 per install doesn't make sense when I've only lost 1
(percentage-wise, less than 1% for me) in a little over a year.
----- Original Message -----
From: "KyWiFi LLC" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Saturday, October 07, 2006 2:53 AM
Subject: Re: [WISPA] lightning
Lightning is by far the largest threat to our WISP. It would be
interesting
to know the typical CPE failure rate (due to lightning) experienced by
WISP's. I know that we'll replace 10% (+/- 5%) this year due to lightning.
We use the $30 Citel brand Cat5 surge protectors on both ends of the
outdoor shielded Cat5 and we also ground the mounting arm to an approved
earth ground via 10 guage copper wire. I don't believe we've taken any
direct strikes, mainly blown Ethernet ports on the CPE or AP. IMO, owning
a WISP would be a LOT less stressful if wireless gear was not so prone to
damage caused by lightning.
BTW, if you would like to share your own CPE-lightning-failure-rates with
the list, please do so. Same goes for lightning protection tips, tricks
and
wisdom.
Anyone using coaxial surge protection on 50% or more of your CPE
installations? If so, would you say that it is worth the extra $15 - $20
per install? How do your failure rates with coaxial surge protection
compare with installations where there is none?
Shannon D. Denniston, Co-Founder
KyWiFi, LLC - Mt. Sterling, Kentucky
"Your Hometown Broadband Provider"
http://www.KyWiFi.com
Call Us Today: 859.274.4033
===========================
$29.99 DSL High Speed Internet
$14.99 Home Phone Service
$19.99 All Digital Satellite TV
- No Phone Line Required for DSL
- FREE Activation & Equipment
- Affordable Upfront Pricing
- Locally Owned & Operated
- We Also Service Most Rural Areas
===========================
----- Original Message -----
From: "Brent Hegerfeld" <[EMAIL PROTECTED]>
To: "'WISPA General List'" <wireless@wispa.org>
Sent: Friday, October 06, 2006 5:06 PM
Subject: RE: [WISPA] lightning
Lightning has not been very kind to us the past few months. Knocked a
backhaul out on our main tower, another tower hit 3 times (twice in 1
week),
another tower hit this past week, going on 10+ CPE's. I'm told the
probability of lightning over the next 4 months is low. Let's hope.
Brent Hegerfeld
East Allen High Speed Internet, LLC.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of KyWiFi LLC
Sent: Friday, October 06, 2006 1:31 PM
To: WISPA General List
Subject: Re: [WISPA] lightning
We offer an optional $4.99 Equipment Protection Plan for residential
subscribers and it's $9.99 for Commercial and Non-Profit accounts.
If they wish to waive it, they must furnish us with documentation from
their insurance agency stating that it will be covered. No exceptions.
As a result, approx. 95% of our subscribers purchase our EPP. The
added revenue allows us to cover the cost of CPE that gets taken out
by lightning and the associated service call fees we incur.
Shannon D. Denniston, Co-Founder
KyWiFi, LLC - Mt. Sterling, Kentucky
"Your Hometown Broadband Provider"
http://www.KyWiFi.com
Call Us Today: 859.274.4033
===========================
$29.99 DSL High Speed Internet
$14.99 Home Phone Service
$19.99 All Digital Satellite TV
- No Phone Line Required for DSL
- FREE Activation & Equipment
- Affordable Upfront Pricing
- Locally Owned & Operated
- We Also Service Most Rural Areas
===========================
----- Original Message -----
From: "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; "WISPA General List" <wireless@wispa.org>
Sent: Friday, October 06, 2006 1:00 PM
Subject: Re: [WISPA] lightning
If it's your equipment and the customer didn't damage it (hit it with a
rock
etc.) then
it's your problem to deal with.
The cheaper the gear, usually the easier it is to break :-).
I've had much less trouble this year with cpe from Tranzeo than from any
other brand I've
used.
Marlon
(509) 982-2181 Equipment sales
(408) 907-6910 (Vonage) Consulting services
42846865 (icq) And I run my own wisp!
64.146.146.12 (net meeting)
www.odessaoffice.com/wireless
www.odessaoffice.com/marlon/cam
----- Original Message -----
From: chris cooper
To: 'WISPA General List'
Sent: Friday, October 06, 2006 7:55 AM
Subject: [WISPA] lightning
We had the lightning storm of the century here 2 days ago. It was an
awesome spectacle
to witness. It was a much more distressing spectacle to watch our network
map begin to
blink red all over the place. Which leads me to a couple of questions:
How do you handle customer installations that get fried? We install and
own the gear.
We are taking the external ones on the chin. We took down one panel that
has a big black
hole right in the center. Another customer has a hole in his roof- our
gear
died along
with the roof. What do you do if the customer AC takes a shot, and burns
your equipment?
Do they pay because it came in on their side or do you take the
replacement
and the truck
roll on the chin because you own the equipment?
We have multiple brands of products on the same towers. The tower that
took a hit was
populated with, among other things, some B-14s, proxim QB, and some
Tranzeos. All units
are grounded to the same structure/bussbar. The Tranzeos seem much more
sensitive to
lightning than some of the other products. Has anyone had any similar
experiences with
them?
Thanks
Chris
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