I don't bother with any of this.
Most subs don't use much and the few that do either have no effect on my
system or end up going elsewhere.
I prefer to not have them go elsewhere, because I have ample unused
bandwidth and most of my aps can handle the extra traffic, amd I can use
the revenue...
We had a thread recently where Marlon was explaining how much he would
charge for extra bandwidth.
The very next day a sub called and complained that he was having issues
downloading his news groups and was considering changing over to DSL.
I've had this sub for 5 years and the original reason he bought
broadband from me was because he came to his retirement home here on the
coast on some weekends and wanted to be able to download some movies
from newsgroups he subscribed to.
I've always tried to engineer my systems to be able to have the capacity
to service this type of customer. I buy extra bandwidth, more than I
need. and I try not to load up my ap's and make sure they have nice big
fat feeds.
We ended up swapping out his cpe and pointing him at a diferent ap.
This was the day after Marlons thread. which was about feb 1st.
here is his usage up till now:
TX Data: 1,556,767,671 RX Data: 39,673,651,793 BYTES
or 36.95 gigs to data downloaded and it's only day 17 out of 30.
His usagge has not impacted my system and his usage is like once or
twice a week.
When I look at this guy, I see dollar signs. $2,500 for the money he has
given me and I think even more he will give me in the future.
I realize not everyone has this business plan, or can even afford the
bandwidth, so I'm not implying anyone is doing it wrong, just that we
can handle these types of subs and make a profit from it if we engineer
our network to accomadate this type of user.
George
rabbtux rabbtux wrote:
Yes, but how do you explain what 5G/month is to the average sub??
They worry because they don't see this with the 'big boys' that
advertize & don't sevre their area. Do you find it takes alot more
selling/education for each sub?
On 2/17/07, Mac Dearman <[EMAIL PROTECTED]> wrote:
I tell my residential subs that we don't care if they have a hundred
PCs. We
don't have a cap on bandwidth that is available, but we do tell them that
with each subscription is included 5gigs of data transfer per month.
We sale
bandwidth for a living and it is metered just like electricity and water.
Help yourself to all you want, but it is not a free for all or a buffet
where you can eat all you want for the low low price of $8.99.
I realize I will probably get a scalding rebuke over my 5gigs, but I
don't
have copper in the ground or FTTH to allow a Hogs feast on my
bandwidth. I
run a very successful WIRELESS ISP and the BH pipes and APs are all
limited
in the amount of data they can carry. That is not my fault, but it is my
problem and that is how I deal with it! I never have a complaint and I
sell
a fantastic service.
Mac Dearman
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash
Sent: Saturday, February 17, 2007 12:08 PM
To: WISPA General List
Subject: Re: [WISPA] per customer computer pricing
We just tell them that the fact that they have more computers will
inevitably increase the expected bandwidth usage. We're flexible on it.
Essentially, if we have a customer that is clearly a business setup, we
charge more. If it is an ultra-geek setup, we'll charge it. If it's
a mom
& pop shop that just so happens to go over the threshold, we don't worry
about it.
Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-5555
541-998-5599 fax
----- Original Message -----
From: "rabbtux rabbtux" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Saturday, February 17, 2007 3:45 AM
Subject: [WISPA] per customer computer pricing
>I noticed that many WISPs have plans based on how many customer
> computers are hooked up to the customer's service. How does that
> work? Your installer counts computers initially, but then what?
>
> I have several power users with 5-10 computers and would like to move
> them to another plan, but need to understand how others do it.
> --
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