It's hard for me to believe he can't get out of his contract.
A customer of ours told me a couple years ago that there is some laws, maybe just in Oregon, not sure, that eliminate the early termination fees.
I would dig deeper, there is no freaking way that you can be sold something like a cell phone service and have to pay if the service is sub standard.
I would especially want to attack the 1200 bill. If they can sell you 1200 worth of service in one month, and the same amount of service for 50 more than your base bill, then I think there is also a giant hole in the contract.
I bet there is a very easy unknown out for this and a refund as well. I would start with the state public utilities commission. Call the Governator, or your local senator or rep. Don't swallow everything being shoved down your throats by a telco. Mike Hammett wrote:
I have a potential customer that wanted to "try out" my service. He's got money, so I wasn't afraid he was looking to get something for nothing. He has Cingular now and can only get 125 - 175 kbit out of it. I clearly can provide a faster less latent service for a lower monthly cost (costs him $70/month). Apparently he wasn't on the unlimited rate plan and got hit with a $1200 bill. He doesn't think he can get out of his Cingular. *argh* That said, can anyone think of a way to hookup a standalone fax machine with the Cingular card? I can't contemplate anything at all. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
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