Seriously, "wireless" technology keeps advancing faster than anyone's ability to educate the general public about what "wireless" is.
Steve Barnes wrote: > I operate a Fixed Wireless ISP in a 1 county area in eastern Indiana. I got > a call from a client this morning very upset that her internet was down. My > secretary very nicely tried to help the client understand that we would help > figure out the problem but that we had not received any other calls from > other clients on the tower and that we would have a tech help her out. > > The tech gets on the phone and starts looking at the tower and the radio to > see that there is no issue and can even see that the ARP table shows a > connection to their router at the house. > > Tech: So my secretary says that your internet isn't working. > Client: Right, it worked earlier today on this same laptop but now nothing. > Tech: Has anything changed today, power blink or anything that you are aware > of. > Client: not that I know of. > Tech: Have you gone through the process of rebooting the Radio and Router. > Client: How am I supposed to do that. > Tech: Just unplug the power to those two units. > Client: I can't get to them right now. > Tech: Oh I am sorry we must have installed them in a way that is > inaccessible, can you tell me how your laptop is hooked up wireless or via > the Ethernet cable. > Client: Well its wireless at home and its wireless here in my car. > Tech: Not that it's my business but why are you in your car. > Client: I'm on my way to Chicago. > Tech: So your not at home. > Client: No, 75 miles from home. > Tech: Do you have a wireless card from you cellular carrier. > Client: No I have your service. You guys said that if I bought a router I > could use it anywhere. > Tech: Anywhere in your home. > Client: What good will that do me in Chicago. > Tech: I'm Sorry Our service is a Fixed Wireless internet service to your > location and the wireless router lets the signal go 300ft at the most. That > is your service area. That's what you get for $39 a month. > Client: That's really great that's not what I want. How do I get a contract > that will cover the whole country. > Tech: Verizon or sprint. > Client: But I can't even use my cellophane at home the signal is so bad. > Tech: It's a better signal then your router will be in Chicago. > > > Steve Barnes > RCWiFi Wireless Internet Service > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -- Jack Unger - President, Ask-Wi.Com, Inc. Author - "Deploying License-Free Wireless WANs" Serving the Broadband Wireless Industry Since 1993 www.ask-wi.com 818-227-4220 jun...@ask-wi.com Follow me on Twitter - "wireless_jack" -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
