Liability?? Have your customers sign a contract when they sign up that addresses liability. Have them pay ahead. If they are not paid by the 25th for next month send them email reminders. If they have not paid but the 2nd redirect them (everything) saying there is a problem with their account and to call for help. Have a link to the billing system so they can self help by making a payment. If you don't have a billing system that can do these things automatically you need to switch.
David > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Mike Hammett > Sent: Wednesday, August 12, 2009 10:27 AM > To: WISPA General List > Subject: Re: [WISPA] Mikrotik Redirect > > You're correct with the liability thing... it sucks that people sue > over > such petty things. > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > -------------------------------------------------- > From: "Jonathan Schmidt" <jeschm...@jeschmidt.com> > Sent: Tuesday, August 11, 2009 6:38 PM > To: "'WISPA General List'" <wireless@wispa.org> > Subject: Re: [WISPA] Mikrotik Redirect > > > There is some potential liability in this. > > > > You don't know if friends are visiting and using the computer...or, > the > > subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially > > accidentally) using it. In any case, you could be slandering the > > subscriber by calling them deadbeats to other people. > > > > It seems more polite to hit them over and over or persistantly with a > > demand that they contact a phone number to address a problem with > their > > subscription. It also may stop a law suit...a typical response from > a > > real deadbeat. > > > > Cutting off the service is an option but it may enrage the person to > > "never do business with that company again." What you need to do is > talk > > with them without slandering them. > > > > ...just a thought... > > > > . . . J o n a t h a n > > > > > > -----Original Message----- > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > > Behalf Of sa...@michianawireless.com > > Sent: Tuesday, August 11, 2009 6:03 PM > > To: WISPA General List > > Subject: Re: [WISPA] Mikrotik Redirect > > > > Well. We kinda do this now. When a customer get to far out. We > manually > > add a rule to the router at the tower site he is connected to that > > redirects all his port 80 traffic to a webpage that says basically, > "You > > didn't pay you bill for a long time and you need to contact us and > make a > > payment to before your web surfing will be available again." Email > still > > works, etc... > > > > We will still do that. But what I am trying to accomplish is to have > my > > billing system log into the client as soon as is hits 31+ in the > billing > > system and set a rule on the router board that will now occasionally > > interrupt the clients web browsing by redirecting them to a page > letting > > them know they are now 31+ past due and offer them the chance to pay > now. > > If they chose to not pay now, they can just continue with what they > were > > doing. This way they are always in the "know" that they are behind > and are > > presented with a way to cure that immediately. Again since the client > is > > not way behind I just want the surfing to be redirect occasionally. > > > > Next step would be after this is gone on and they hit 40 days the > next > > script would be ran where it redirects all there web traffic > indefinitely > > to the pay your bill page until paid. > > > > I hope that explains it better. > > > > Thanks, > > John > > > > ----- Original Message ----- > > From: "Chuck Profito" <cprof...@cv-access.com> > > To: "WISPA General List" <wireless@wispa.org> > > Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia > > Subject: Re: [WISPA] Mikrotik Redirect > > > > Why not just a redirect of all port 80 traffic on that ip at 60 days, > to > > the 'Gracious Offer' page, "If you call in the next seven days there > will > > be no reup fees, please see your e-mail!", Or maybe just redirect > them to > > a Web Mail Portal sign in page... then 7-14 days later it ALL gets > turned > > off including cancellation fees, if any. > > > > > > Chuck Profito > > 209-988-7388 > > CV-ACCESS, INC > > cprof...@cv-access.com > > Providing High Speed Broadband > > to Rural Central California > > > > > > > > -----Original Message----- > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > > Behalf Of Eje Gustafsson > > Sent: Monday, August 10, 2009 6:05 PM > > To: 'WISPA General List' > > Subject: Re: [WISPA] Mikrotik Redirect > > > > Yepp bit expected. Because a web page consists of multiple images > most of > > the time and if you use every nth you never know if that rule will > then > > hit a icon, text page or picture file that is retrieved. > > > > You could setup something that uses the hotspot service and the > > advertisement banners. Or I created a solution with Gatespot that > when the > > user login to the hotspot will redirect them to a messaging system > that > > will display any messages to the user if there are any and if there > isn't > > then the user will get their original requested webpage just like > normal. > > > > > > / Eje > > > > -----Original Message----- > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > > Behalf Of sa...@michianawireless.com > > Sent: Monday, August 10, 2009 7:24 PM > > To: WISPA General List > > Subject: [WISPA] Mikrotik Redirect > > > > What I am attempting to do is setup a script to put on the client > > routerboard when there account becomes 30+ days behind. This script > will > > occasionally redirect the clients web browser to a notice page that > lets > > them know there account is past due and offer a payment page. If they > > refresh they should be able to continue browsing. This is intended to > be > > multipurpose, informative to the user in case they forgot to pay, > offer a > > quick way to get caught up and be a tad annoying until paid. > > > > I tried this experiment on my home connection: > > > > 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80 > > protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst- > port=80 > > nth=5,1 > > > > Really did not work as planned. Occasionally I would get the page at > the > > 1.2.3.4 server but most of the time I would get broken links and > partially > > displayed pages? > > > > John Buwa > > Michiana Wireless > > > > > > --------------------------------------------------------------------- > ----- > > -- > > ---- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > --------------------------------------------------------------------- > ----- > > -- > > ---- > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > --------------------------------------------------------------------- > ----- > > -- > > ---- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > --------------------------------------------------------------------- > ----- > > -- > > ---- > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > --------------------------------------------------------------------- > ----- > > ------ > > WISPA Wants You! 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