That's not a VPN.  I know MS terminal services works on dial-up.

If he is having issues with that my first place I would look is the
server not responding in time.

Can you setup a Windows box for a few days next to your core so that
the customer can remote into it?

On 8/22/09, RickG <rgunder...@gmail.com> wrote:
> This one is Citrix. Another used the built-in Windows version.
>
> On Fri, Aug 21, 2009 at 10:04 PM, Josh
> Luthman<j...@imaginenetworksllc.com> wrote:
>> What type of VPN?
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> "When you have eliminated the impossible, that which remains, however
>> improbable, must be the truth."
>> --- Sir Arthur Conan Doyle
>>
>>
>> On Fri, Aug 21, 2009 at 9:59 PM, RickG <rgunder...@gmail.com> wrote:
>>
>>> Need some tips on VPN's. I know I've got many people who VPN to their
>>> offices with little or no trouble. But, I've had a few that had
>>> nothing but problems (dropped connections). I've got one now that is
>>> complaining but his connection is very strong (pings without loss avg
>>> 2ms direct from AP and 7ms from my MT firewall). MT Ping speed test
>>> shows a fairly consistant 3Mbps. He is 3 hops out. Equipment is
>>> WRAP2E/StarOS AP, Tranzeo CPQ-19 CPE. Any ideas?
>>> -RickG
>>>
>>>
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"When you have eliminated the impossible, that which remains, however
improbable, must be the truth."
--- Sir Arthur Conan Doyle


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