No one has complained about this from us in years, but when we had
some customers on Trango gear, Citrix would always drop.  Since we
started using gear that has ARQ, we haven't heard a peep from anyone
about this.

Citrix is VERY sensitive to dropped packets and I believe their was
some posts on DSL Reports several years ago on what Citrix
administrators could do to lessen this but don't remember any of the
specifics.

On Sat, Aug 22, 2009 at 5:43 PM, Josh
Luthman<j...@imaginenetworksllc.com> wrote:
> That's not a VPN.  I know MS terminal services works on dial-up.
>
> If he is having issues with that my first place I would look is the
> server not responding in time.
>
> Can you setup a Windows box for a few days next to your core so that
> the customer can remote into it?
>
> On 8/22/09, RickG <rgunder...@gmail.com> wrote:
>> This one is Citrix. Another used the built-in Windows version.
>>
>> On Fri, Aug 21, 2009 at 10:04 PM, Josh
>> Luthman<j...@imaginenetworksllc.com> wrote:
>>> What type of VPN?
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> "When you have eliminated the impossible, that which remains, however
>>> improbable, must be the truth."
>>> --- Sir Arthur Conan Doyle
>>>
>>>
>>> On Fri, Aug 21, 2009 at 9:59 PM, RickG <rgunder...@gmail.com> wrote:
>>>
>>>> Need some tips on VPN's. I know I've got many people who VPN to their
>>>> offices with little or no trouble. But, I've had a few that had
>>>> nothing but problems (dropped connections). I've got one now that is
>>>> complaining but his connection is very strong (pings without loss avg
>>>> 2ms direct from AP and 7ms from my MT firewall). MT Ping speed test
>>>> shows a fairly consistant 3Mbps. He is 3 hops out. Equipment is
>>>> WRAP2E/StarOS AP, Tranzeo CPQ-19 CPE. Any ideas?
>>>> -RickG
>>>>
>>>>
>>>>
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>
>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "When you have eliminated the impossible, that which remains, however
> improbable, must be the truth."
> --- Sir Arthur Conan Doyle
>
>
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> http://signup.wispa.org/
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