Ran into the Citrix problem a long time ago.  Most data programs are 
sensitive to dropped packets.  The problem with Citrix is that the 
packets were small.  The program was written to work as a database 
across a local area network.  Once WANs became common and the 
databases were centralized I think the programmers modified the 
code.  Is someone running an old LAN version of Citrix?


At 08:02 AM 8/23/2009, you wrote:
>No one has complained about this from us in years, but when we had
>some customers on Trango gear, Citrix would always drop.  Since we
>started using gear that has ARQ, we haven't heard a peep from anyone
>about this.
>
>Citrix is VERY sensitive to dropped packets and I believe their was
>some posts on DSL Reports several years ago on what Citrix
>administrators could do to lessen this but don't remember any of the
>specifics.
>
>On Sat, Aug 22, 2009 at 5:43 PM, Josh
>Luthman<j...@imaginenetworksllc.com> wrote:
> > That's not a VPN.  I know MS terminal services works on dial-up.
> >
> > If he is having issues with that my first place I would look is the
> > server not responding in time.
> >
> > Can you setup a Windows box for a few days next to your core so that
> > the customer can remote into it?
> >
> > On 8/22/09, RickG <rgunder...@gmail.com> wrote:
> >> This one is Citrix. Another used the built-in Windows version.
> >>
> >> On Fri, Aug 21, 2009 at 10:04 PM, Josh
> >> Luthman<j...@imaginenetworksllc.com> wrote:
> >>> What type of VPN?
> >>>
> >>> Josh Luthman
> >>> Office: 937-552-2340
> >>> Direct: 937-552-2343
> >>> 1100 Wayne St
> >>> Suite 1337
> >>> Troy, OH 45373
> >>>
> >>> "When you have eliminated the impossible, that which remains, however
> >>> improbable, must be the truth."
> >>> --- Sir Arthur Conan Doyle
> >>>
> >>>
> >>> On Fri, Aug 21, 2009 at 9:59 PM, RickG <rgunder...@gmail.com> wrote:
> >>>
> >>>> Need some tips on VPN's. I know I've got many people who VPN to their
> >>>> offices with little or no trouble. But, I've had a few that had
> >>>> nothing but problems (dropped connections). I've got one now that is
> >>>> complaining but his connection is very strong (pings without loss avg
> >>>> 2ms direct from AP and 7ms from my MT firewall). MT Ping speed test
> >>>> shows a fairly consistant 3Mbps. He is 3 hops out. Equipment is
> >>>> WRAP2E/StarOS AP, Tranzeo CPQ-19 CPE. Any ideas?
> >>>> -RickG
> >>>>
> >>>>
> >>>>
> >>>> 
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> >
> > --
> > Josh Luthman
> > Office: 937-552-2340
> > Direct: 937-552-2343
> > 1100 Wayne St
> > Suite 1337
> > Troy, OH 45373
> >
> > "When you have eliminated the impossible, that which remains, however
> > improbable, must be the truth."
> > --- Sir Arthur Conan Doyle
> >
> >
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