Cogent can be ok, but they are not equal to AboveNET, XO, AT&T, Level3 etc... We have multiple upstream GigE feeds and Cogent is one of them.
It took us months to get Cogent to resolve a flapping switch or router within their network. After a couple dozen screenshots and trace routes from various looking glass sites they finally conceded. Granted the outages were only between 5 and 60 seconds long when they occurred and rarely were long enough to break BGP sessions, but they were hell on VoIP! It took us less than a day to find the specific Cogent IP or device where the problem was occurring, but months before Cogent acted on the information we provided them. Cogent Support honestly wasn't that bad, but said their hands were tied until management further up the chain completed their investigation. During that time we had to route voice traffic around Cogent as best we could. Cogent is great as a cheap third or fourth GigE upstream, but never a sole or primary Internet feed, IMO. While Cogent goes about their BGP peering a little different than most, I do agree their BGP Support is equal to anyone else's we've worked with. Best, Brad -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Bret Clark Sent: Wednesday, October 21, 2009 1:15 PM To: WISPA General List Subject: Re: [WISPA] choice of upstreams I always hear about Cogent having a bad rap, but where does that come from? I can't say that one bit! They've worked great for us and during the initial install clearly went above and beyond the call of duty when we encountered a problem even waking a VP up at 1AM on a Sunday morning because we need to have the circuit up and running by first thing Monday! When I have add to call their tech support up about questions that actually understand what BGP is and how it works! Bret On Wed, 2009-10-21 at 11:58 -0500, Jon Auer wrote: > Cogent has a bad rap but they have been solid for us for the past > year. Prior to that they had a few hickups. Their peering is pretty > good. Low latency to all major content sites. > > Level3 seems to have more outages than a provider of their reputation should. > > Savvis is has poor peering from what I hear. > > I'd like to add Abovenet or Global crossing to my mix. > > On 10/21/09, Marco Coelho <coelh...@gmail.com> wrote: > > I'm a GigE circuit to the mix, and I've got a choice of: > > > > Abovenet > > Cogent > > Global Crossing > > Level3 > > Savvis > > > > I'm looking for recommendations of who the better upstream is. > > > > Marco > > > > > > -- > > Marco C. Coelho > > Argon Technologies Inc. > > POB 875 > > Greenville, TX 75403-0875 > > 903-455-5036 > > > > > > ---------------------------------------------------------------------------- ---- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > ---------------------------------------------------------------------------- ---- > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
