According to the call center tickets (which are EXCELLENTLY kept up) that
accounted for 75% of all calls the month I checked.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to continue
that counts.”
--- Winston Churchill


On Wed, Mar 3, 2010 at 6:30 PM, Robert West <robert.w...@just-micro.com>wrote:

> My favorite fix for when a guest can't connect to the hotel AP.........
>
> "Turn on the wireless on your laptop".
>
> And later we hear.....
>
> "Oh, I didn't know it has a switch......."
>
> Bob-
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Josh Luthman
> Sent: Wednesday, March 03, 2010 6:16 PM
> To: WISPA General List
> Subject: Re: [WISPA] Hotel
>
> It's uncommon for me to have broken APs, but when a guest can't connect to
> them 99.99% of the time my laptop and other guests can.  Should you need to
> replace one use inssider or netstumbler.
>
> I wouldn't doubt guests prefer the 1 bar "hotel 1" because it's better then
> the 5 bar "hotel 2".  Maybe I just don't have much faith in the
> non-technical crowd that is hotel residents.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "Success is not final, failure is not fatal: it is the courage to continue
> that counts."
> --- Winston Churchill
>
>
> On Wed, Mar 3, 2010 at 6:13 PM, Kristian Hoffmann
> <kh...@fire2wire.com>wrote:
>
> > We've gone back and forth between using the same SSID and numbered SSIDs
> > (e.g. Hotel Name 1, Hotel Name 2).  The benefit to the latter is that
> > it's easier to troubleshoot a broken AP, given that you have a map of
> > room and AP locations.  If people in room X can't see the AP with the
> > SSID "Hotel Name 2" even though you know they're right next to it, then
> > you know you have a problem with an AP.  You lose the ability for hotel
> > guests to roam without disconnecting, but that probably doesn't happen
> > very often.  If all the SSIDs are the same, then you have to get the
> > BSSID somehow to determine which AP they're on or can see.
> >
> >
> > -Kristian
> >
> >
> > On Wed, 2010-03-03 at 17:41 -0500, Jerry Richardson wrote:
> > > same ssid = yes
> > > same channel = no. use 1, 6, 11
> > > wds = no
> > >
> > > Sent from my iPhone
> > >
> > > On Mar 3, 2010, at 2:30 PM, "Steve Barnes" <st...@pcswin.com> wrote:
> > >
> > > > I have a hotel that it takes 3 AP to cover well.  I am going to use
> > > > 3 MT411 all wired back to a RB450 router for hotspot.  I plan to set
> > > > all the 411 to bridged and all the same channel and SSID.  Is this
> > > > the best way.  Is there any reason to do WDS?
> > > >
> > > > Steve Barnes
> > > > RC-WiFi Wireless Internet Service
> > > >
> > > >
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