Unfortunately that's a fact of life of enterprise software.
Any sufficiently powerfully piece of software will require a lot of
customization to do exactly what you want.
Witness all the Oracle/PeopleSoft/SAP consultants. :-/

On Tue, Aug 24, 2010 at 9:16 AM, Dennis Burgess <dmburg...@linktechs.net> wrote:
> This is where a single system still don't do everything needed.  Kinda
> stinks.
>
>
>
> -----------------------------------------------------------
> Dennis Burgess, Mikrotik Certified Trainer
> Link Technologies, Inc -- Mikrotik & WISP Support Services
> Office: 314-735-0270 Website: http://www.linktechs.net
> LIVE On-Line Mikrotik Training - Author of "Learn RouterOS"
>
>
>
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Gino Villarini
> Sent: Monday, August 23, 2010 5:51 PM
> To: WISPA General List
> Cc: WISPA General List
>
> Subject: Re: [WISPA] Backend systems
>
>
>
> Chuck, would you be willing to share or sell your code?
>
> Sent from my Motorola Startac...
>
>
>
> On Aug 23, 2010, at 4:48 PM, Chuck Hogg <ch...@shelbybb.com> wrote:
>
> Inventory stuff?  Gerard has built some custom PHP scripts to do some neat
> things...and I have done some as well.  Problem is, we keep saying "ooh it'd
> be neat to do this..." and then we go and do it. So our Platypus
> installation isn't the norm at all.
>
> Regards,
>
> Chuck Hogg
>
> Shelby Broadband
> 502-722-9292
> ch...@shelbybb.com
>
> http://www.shelbybb.com
>
> On Sun, Aug 22, 2010 at 9:57 PM, Josh Luthman <j...@imaginenetworksllc.com>
> wrote:
>
> Chuck - did you ever get an automated system for your network
> equipment?  I thought you were working on something to do all that.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Sun, Aug 22, 2010 at 9:45 PM, Chuck Hogg <ch...@shelbybb.com> wrote:
>> We use Platypus as well.  The cost is well worth it, and is cheaper than
>> most.  $100/mth for up to 1,000 customers,  $200/mth for 5000 customers.
>>  It
>> integrates with IPPay flawlessly.  It has the capability to do a lot of
>> customizing.  $2000 for a full 2 day training course, in your office if
>> you
>> can't figure it out.
>>
>>
>> On Sun, Aug 22, 2010 at 8:14 PM, Gino Villarini <g...@aeronetpr.com> wrote:
>>>
>>> +1
>>>
>>>
>>>
>>> Gino A. Villarini
>>>
>>> g...@aeronetpr.com
>>>
>>> Aeronet Wireless Broadband Corp.
>>>
>>> 787.273.4143
>>>
>>> ________________________________
>>>
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>>> Behalf Of David Sovereen
>>> Sent: Sunday, August 22, 2010 8:07 PM
>>>
>>> To: WISPA General List
>>> Subject: Re: [WISPA] Backend systems
>>>
>>>
>>>
>>> Have you looked at Platypus?  Costs less, does more, scales big, and is a
>>> proven solution (I've been using for 13 years, since 1997).
>>>
>>> Dave
>>>
>>> On Aug 22, 2010 7:50 PM, <tfad...@coastinet.com> wrote:
>>> > I have been using Quickbooks memorized transactions since 2001, I
>>> > added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow server
>>> > in 2007 We currently have 700+ customers
>>> >
>>> > My main problem with Quickbooks for billing is that it does not handle
>>> > late fees adequately, so I don't charge them now. I have 300 customers
>>> > I could charge a $5 late fee this month and about 40 people I could
>>> > charge a $15 reconnect fee this month as well. That is over $2, 000: I
>>> > know with late fees, this number would come down, maybe cut in
>>> > half(which would mean I would get my money sooner). That is why I can
>>> > cost justify moving to Powercode. I have seen enough improvement over
>>> > the last year with Bertram buying them that I feel comfortable enough
>>> > to move forward with them.
>>> >
>>> > My other problems are, call tracking for tech support, auto shutoff
>>> > and auto reconnect. Online payment and transaction
>>> > history for my customers, double data entry into Quickbooks and
>>> > JFFNMS. Everything I need(still keep Netflow Server) to see would be
>>> > on one system. My hope is that all the Azotel will continue to improve
>>> > which should keep the Powercode folks focused on adding features and
>>> > enhancements to their system. Competition is good for everyone!
>>> >
>>> >
>>> > On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote:
>>> >> I'm looking to have something completely in place by the end of the
>>> >> year. Because of the issues Matt pointed out, I don't want to really
>>> >> add much more until it's automated.
>>> >>
>>> >> Well, after I rebuild a bunch of backhauls and turn a new network into
>>> >> a
>>> >> routed one, the backends are next on my list.
>>> >>
>>> >> There sure isn't much information out there on Azotel. If I didn't get
>>> >> the Solutions4ebiz emails, I'd think it was a secret. I remember
>>> >> deciding against Platypus years ago, but now I don't remember why.
>>> >> Maybe I should revisit.
>>> >>
>>> >> The thing I don't like about WISPMon is that it's outsourced. Well,
>>> >> unless I pay $10k, which would be inappropriate for my size. I don't
>>> >> outsource my email, my DNS, my hosting, my lawn cutting, etc.
>>> >> Everything is in-house .
>>> >>
>>> >> -----
>>> >> Mike Hammett
>>> >> Intelligent Computing Solutions
>>> >> http://www.ics-il.com
>>> >>
>>> >>
>>> >>
>>> >> On 8/22/2010 8:52 AM, Mike Hammett wrote:
>>> >>>
>>> >>> I've been setting up FreeSide... forever. 1) I'm too poor to hire
>>> >>> it out properly. 2) I haven't had the time to dedicate to it to
>>> >>> finishing it up.
>>> >>>
>>> >>> I remember seeing someone on here made a new backend system. I'm
>>> >>> thinking it was WISPMon, but I'm not sure if there's another out
>>> >>> there
>>> >>> that a WISP made.
>>> >>>
>>> >>> It looks as though WISPMon certain does things that FreeSide doesn't
>>> >>> and
>>> >>> looks a hell of a lot better. However, does it do everything that
>>> >>> FreeSide does?


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