We use Platypus as well.  The cost is well worth it, and is cheaper than
most.  $100/mth for up to 1,000 customers,  $200/mth for 5000 customers.  It
integrates with IPPay flawlessly.  It has the capability to do a lot of
customizing.  $2000 for a full 2 day training course, in your office if you
can't figure it out.



On Sun, Aug 22, 2010 at 8:14 PM, Gino Villarini <g...@aeronetpr.com> wrote:

>  +1
>
>
>
> Gino A. Villarini
>
> g...@aeronetpr.com
>
> Aeronet Wireless Broadband Corp.
>
> 787.273.4143
>   ------------------------------
>
> *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] *On
> Behalf Of *David Sovereen
> *Sent:* Sunday, August 22, 2010 8:07 PM
>
> *To:* WISPA General List
> *Subject:* Re: [WISPA] Backend systems
>
>
>
> Have you looked at Platypus?  Costs less, does more, scales big, and is a
> proven solution (I've been using for 13 years, since 1997).
>
> Dave
>
> On Aug 22, 2010 7:50 PM, <tfad...@coastinet.com> wrote:
> > I have been using Quickbooks memorized transactions since 2001, I
> > added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow server
> > in 2007 We currently have 700+ customers
> >
> > My main problem with Quickbooks for billing is that it does not handle
> > late fees adequately, so I don't charge them now. I have 300 customers
> > I could charge a $5 late fee this month and about 40 people I could
> > charge a $15 reconnect fee this month as well. That is over $2, 000: I
> > know with late fees, this number would come down, maybe cut in
> > half(which would mean I would get my money sooner). That is why I can
> > cost justify moving to Powercode. I have seen enough improvement over
> > the last year with Bertram buying them that I feel comfortable enough
> > to move forward with them.
> >
> > My other problems are, call tracking for tech support, auto shutoff
> > and auto reconnect. Online payment and transaction
> > history for my customers, double data entry into Quickbooks and
> > JFFNMS. Everything I need(still keep Netflow Server) to see would be
> > on one system. My hope is that all the Azotel will continue to improve
> > which should keep the Powercode folks focused on adding features and
> > enhancements to their system. Competition is good for everyone!
> >
> >
> > On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote:
> >> I'm looking to have something completely in place by the end of the
> >> year. Because of the issues Matt pointed out, I don't want to really
> >> add much more until it's automated.
> >>
> >> Well, after I rebuild a bunch of backhauls and turn a new network into
> >> a
> >> routed one, the backends are next on my list.
> >>
> >> There sure isn't much information out there on Azotel. If I didn't get
> >> the Solutions4ebiz emails, I'd think it was a secret. I remember
> >> deciding against Platypus years ago, but now I don't remember why.
> >> Maybe I should revisit.
> >>
> >> The thing I don't like about WISPMon is that it's outsourced. Well,
> >> unless I pay $10k, which would be inappropriate for my size. I don't
> >> outsource my email, my DNS, my hosting, my lawn cutting, etc.
> >> Everything is in-house .
> >>
> >> -----
> >> Mike Hammett
> >> Intelligent Computing Solutions
> >> http://www.ics-il.com
> >>
> >>
> >>
> >> On 8/22/2010 8:52 AM, Mike Hammett wrote:
> >>>
> >>> I've been setting up FreeSide... forever. 1) I'm too poor to hire
> >>> it out properly. 2) I haven't had the time to dedicate to it to
> >>> finishing it up.
> >>>
> >>> I remember seeing someone on here made a new backend system. I'm
> >>> thinking it was WISPMon, but I'm not sure if there's another out there
> >>> that a WISP made.
> >>>
> >>> It looks as though WISPMon certain does things that FreeSide doesn't
> >>> and
> >>> looks a hell of a lot better. However, does it do everything that
> >>> FreeSide does?
> >>>
> >>>
> >>
> >>
> >>
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