Help.
I sent a Trendnet 432 SOHO wireless router with the installer to a 
customer.  He hooked it up, couldn't connect.  Does not show in list of 
available APs on his laptop or the customer's laptop.  Must be DOA. 
Send another one. Customer not home so installer left it.  Fine, 
customer can hook it up.  Customer calls, can't make it work.  I stop in 
and it doesn't show up on my laptop or her laptop.  Two of them DOA 
seems unlikely, but ...
I setup another one.  Take it to customer house. Can't see it.  Moved it 
to another room.  Still doesn't show up.  Get my laptop.  Same thing. 
Now I am sure it is something else because I don't have 3 DOA units. 
Haven't had that many in 4 years or whatever it is of using these.
I just setup the second one on the test bench.  It is working fine. 
Connected with my laptop and passes traffic just like it should.
What do I need to look for at the customer house that would make 3 
routers not show up on multiple computers when doing a scan for wireless 
networks?

-- 
Scott Reed
Owner
NewWays Networking, LLC
Wireless Networking
Network Design, Installation and Administration
Mikrotik Advanced Certified
www.nwwnet.net
(765) 855-1060




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