Yes, and it does not work on my laptop at their house but is right now 
in my office.  Did not work with installer's laptop, either.

On 11/22/2010 3:44 PM, Charles N Wyble wrote:
> I presume the wireless interface is fully operational on the customer
> system? It's not disabled, and can see other networks in the area?
>
>
>
> On 11/22/2010 12:26 PM, Scott Reed wrote:
>> Help.
>> I sent a Trendnet 432 SOHO wireless router with the installer to a
>> customer.  He hooked it up, couldn't connect.  Does not show in list of
>> available APs on his laptop or the customer's laptop.  Must be DOA.
>> Send another one. Customer not home so installer left it.  Fine,
>> customer can hook it up.  Customer calls, can't make it work.  I stop in
>> and it doesn't show up on my laptop or her laptop.  Two of them DOA
>> seems unlikely, but ...
>> I setup another one.  Take it to customer house. Can't see it.  Moved it
>> to another room.  Still doesn't show up.  Get my laptop.  Same thing.
>> Now I am sure it is something else because I don't have 3 DOA units.
>> Haven't had that many in 4 years or whatever it is of using these.
>> I just setup the second one on the test bench.  It is working fine.
>> Connected with my laptop and passes traffic just like it should.
>> What do I need to look for at the customer house that would make 3
>> routers not show up on multiple computers when doing a scan for wireless
>> networks?
>>
>

-- 
Scott Reed
Owner
NewWays Networking, LLC
Wireless Networking
Network Design, Installation and Administration
Mikrotik Advanced Certified
www.nwwnet.net
(765) 855-1060




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