That is a good idea
Sent from my waaaaaaaay too expensive android mobile vzw 4gish device.....
----- Reply message -----
From: "Matt Hoppes" <mhop...@indigowireless.com>
To: "WISPA General List" <wireless@wispa.org>
Cc: "WISPA General List" <wireless@wispa.org>
Subject: [WISPA] Internet Packages regarding geography
Date: Mon, Dec 30, 2013 9:34 PM
What we have done is offer the same packages across the board. If you can't get
at least the package you want we don't install you.
On Dec 30, 2013, at 21:11, "heith petersen" <wi...@mncomm.com> wrote:
We are getting to the point in a lot of our markets that we need to offer
different speed packages. Issue being some markets, being 900 or slightly
sub-par infrastructure, we wouldn’t be able to promote these packages across
the
board. Was curious if others are offering packages to different areas that
would
not be possible in some? And if so, do you get any backlash from those who
cannot get those packages? Is it appropriate to offer extended packages to
users
on one tower when another tower down the road wouldn’t be capable of these
packages? Its bad but we just offer a residential rate, no matter if that
customer can get 1 meg down via Canopy 900 or close to 10 meg on a UBNT SM. I
have caught a little heat in an area where we fired up 900 about 4 years ago to
a market that had only satellite. Then we hooked up a tower in a small town 4
miles away with UBNT M2 and news spread like wild fire. We went from 40 900
subs
to about a dozen, and a pile of radios I don’t want to deploy again. Shame
on me for not offering the extended packages at that time for those wanting
more
bandwidth.
I also have the area outside my home town that Century Link offers what
they claim is 12 meg service, but it never gets close. I am constantly adding
more sectors in these areas, Im getting to the point where I am adding UBNT to
offload Canopy, then adding more UBNT to offload the UBNT that was offloading
the Canopy, it gets to be a vicious circle. I am already $20 per month more
than
CL, not sure if a lot of customers would stay if I were to charge them more for
what they are getting now. Once again shame on me. The bosses think the prices
should be the same across the board, but technically performances cannot be
matched across the board, plus Im running ragged satisfying existing customers
when I should be looking at new areas, and start the vicious circle all over
again LOL.
thanks
heith
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