On Thu, Jul 31, 2014 at 4:56 PM, Matt Brendle < [email protected]> wrote:
> So a question for the masses. We are selling VoIP services and the number > of Support Calls we get about poor performance is more than I would > expect. Our basic setup is UBNT backhauls and APs, Mikrotik infrastructure > routers, and CISCO/Linksys ATAs. Primarily Vitelity accounts. We get > complaints of choppiness and other issues, and I wanted to see what others > are using successfully. I am currently making a test procedure to try to > find out where the issue is, but if anybody has success stories and example > setups that would be great. > > > > I know that is a rather broad question, but I want to make this work and > get our Support Calls down. > > > Besides the air side of the question, how is the network side ? How good is the connection from your network to the Vitelity SIP and media servers ? Although I would guess your issue is on the air side, good diagnosing starts by not assuming anything... Rubens
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