We give you the ability to edit the text in the landing page they get to explain what happens next. You can also edit the text on the title of the iframe. If you’re using the API and have your own form then obviously you can explain how it works there. Not much we can do about users that don’t read the instructions and message text before just hitting back and resubmitting.
We’re open to suggestions on better ways to do things. Jim From: [email protected] [mailto:[email protected]] On Behalf Of James Wilson Sent: Wednesday, June 29, 2016 10:00 AM To: WISPA General List <[email protected]> Subject: Re: [WISPA] Resends of TowerCoverage Website Submissions Could be the prospective customer is expecting an instant reply about service availability and fills out the form and retries. I've watched people fill out the form. It's unintuitive and confuses a lot of people. On Jun 29, 2016 10:50 AM, "Jim Patient" <[email protected]<mailto:[email protected]>> wrote: Take a look at your EUS data. Lanich hit submit 3 times about 30 seconds apart. Did you get multiple emails for Cutlip EUS? Cutlip has a single submission. When a customer goes back to submit again they would need to re-captia so it’s not like they can just click and click again. Jim From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Josh Luthman Sent: Tuesday, June 28, 2016 9:05 PM To: WISPA General List <[email protected]<mailto:[email protected]>> Subject: Re: [WISPA] Resends of TowerCoverage Website Submissions Here's my example: http://imgur.com/PyRgVoh Josh Luthman Office: 937-552-2340<tel:937-552-2340> Direct: 937-552-2343<tel:937-552-2343> 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jun 28, 2016 at 10:03 PM, Adair Winter <[email protected]<mailto:[email protected]>> wrote: We've never seen that. On Jun 28, 2016 8:59 PM, "Josh Luthman" <[email protected]<mailto:[email protected]>> wrote: Is anyone else getting duplicates or triplicates of the email notifications? It seems to come and go. I really doubt customers are clicking it fast and it seems to come and go. There is only one API push which I believe confirms customers are only clicking it once. Josh Luthman Office: 937-552-2340<tel:937-552-2340> Direct: 937-552-2343<tel:937-552-2343> 1100 Wayne St Suite 1337 Troy, OH 45373 _______________________________________________ Wireless mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/wireless
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