Do not write credit card anything on paper. Stay away from ever seeing a credit card.
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Jan-OOLLC" <j.vank...@oregononline.net> To: wireless@wispa.org Sent: Saturday, February 3, 2018 1:15:21 PM Subject: Re: [WISPA] Billing Solution I stopped IPPay for some of the same reasons as Ralph and that they would not provide the name of the customer who bumped their bill by claiming they didn't know who we were after all of our ippay customers had been on the system for a year or more. Plus they charged me for the transaction including a fee so a $50 loss became a $135 bill. With service like that, who needs them? I went to a double entry system, write all transactions manually on paper and used the Wispmon.com (which can use IPPay too) and they keep records in their database. They are now known as https://sonar.software/ . They have a fully WISP centered system with maps, ticketing, sales, FCC registering, fresnel testing, parts inventory, parts sales and too much more to list here. JV On 02/03/2018 09:00 AM, Matt Hoppes wrote: We use stripe and ippay in our network. Hands down I prefer Stripe. IPPay gets the job done - but it is cumbersome, not flexible and requires a root canal and DNA check to get setup. On Feb 3, 2018, at 11:46, ralph < ralphli...@bsrg.org > wrote: <blockquote> I will tell you my issue with IP Pay. We aren’t large. Our network runs like a giant Hotspot and most customers pay monthly when their time runs out.. Our billing solution(WiFiRush) uses Authorize.net . Authorize.net sends a payment receipt with transaction number, etc. to the Email address the customer provides. I also receive a copy, which is automatically sent to a folder that is only used in case there is a catastrophic failure of something and all billing records get lost. IP Pay is inflexible and refuses to do that. They want my system to send the receipt to the customer, which it does not. They also say that I must manually look up records of any past transactions in their web site. This is cumbersome and (for me) it is much easier to search for the customer name in my backup receipts that were Emailed. I seldom need them but it is good to know they are there. I once almost started using them but this issue stopped the show. Unfortunately they started billing me a monthly fee even though I never officially started using them and never processed any transactions at all. It was a lot of difficulty to make them stop charging me. If they would simply send the receipts, like Authorize.net does, I would probably switch to them since they are supposedly “ISP Friendly”. I can’t believe this is not an option of theirs! Ralph From: wireless-boun...@wispa.org [ mailto:wireless-boun...@wispa.org ] On Behalf Of Mike Hammett Sent: Thursday, January 18, 2018 9:01 AM To: WISPA General List < wireless@wispa.org > Subject: Re: [WISPA] Billing Solution I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe absolutely is more expensive. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Josh Richesin" < j...@surelinebroadband.com > To: "WISPA General List" < wireless@wispa.org > Sent: Wednesday, January 17, 2018 4:25:00 PM Subject: Re: [WISPA] Billing Solution Agreed! Josh Richesin Phone: (541) 699-0030 | Fax (541) 526-0988 j...@surelinebroadband.com www.surelinebroadband.com 596 SW 4 th Street | Mail: 380 SW 5 th Street Madras, OR 97741 From: < wireless-boun...@wispa.org > on behalf of Brett A Mansfield < li...@silverlakeinternet.com > Reply-To: WISPA General List < wireless@wispa.org > Date: Wednesday, January 17, 2018 at 2:20 PM To: WISPA General List < wireless@wispa.org > Subject: Re: [WISPA] Billing Solution Still lower than the quotes I got from all the others. Plus, it’s easier to configure, manage, use, etc. Thank you, Brett A Mansfield On Jan 17, 2018, at 3:07 PM, Josh Luthman < j...@imaginenetworksllc.com > wrote: <blockquote> Only 50% higher, geez. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett < wispawirel...@ics-il.net > wrote: <blockquote> Stripe's published pricing is way above the ISP-focused providers. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Brett A Mansfield" < li...@silverlakeinternet.com > To: "WISPA General List" < wireless@wispa.org > Sent: Wednesday, January 17, 2018 3:56:49 PM Subject: Re: [WISPA] Billing Solution I pay less with Stripe than I would with all of those. Plus, stipe includes free ACH now. Thank you, Brett A Mansfield On Jan 17, 2018, at 1:38 PM, Mike Hammett < wispawirel...@ics-il.net > wrote: <blockquote> Less than IP Pay, Pro Pay, etc.? ISP-specific payment systems? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Josh Richesin" < j...@surelinebroadband.com > To: "WISPA General List" < wireless@wispa.org > Sent: Wednesday, January 17, 2018 2:07:03 PM Subject: Re: [WISPA] Billing Solution Lower cost on the CC processing, also, our current system is built on that with tokens, so it would avoid us having to collect credit card information from all of the customers again. The first point being more important than the second. Josh Richesin Phone: (541) 699-0030 | Fax (541) 526-0988 j...@surelinebroadband.com www.surelinebroadband.com 596 SW 4 th Street | Mail: 380 SW 5 th Street Madras, OR 97741 From: < wireless-boun...@wispa.org > on behalf of Mike Hammett < wispawirel...@ics-il.net > Reply-To: WISPA General List < wireless@wispa.org > Date: Wednesday, January 17, 2018 at 12:05 PM To: WISPA General List < wireless@wispa.org > Subject: Re: [WISPA] Billing Solution Why would you use Stripe? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Josh Richesin" < j...@surelinebroadband.com > To: "WISPA General List" < wireless@wispa.org > Sent: Wednesday, January 17, 2018 2:01:30 PM Subject: Re: [WISPA] Billing Solution If only they had stripe integration. Josh Richesin Phone: (541) 699-0030 | Fax (541) 526-0988 j...@surelinebroadband.com www.surelinebroadband.com 596 SW 4 th Street | Mail: 380 SW 5 th Street Madras, OR 97741 From: < wireless-boun...@wispa.org > on behalf of Mike Hammett < wispawirel...@ics-il.net > Reply-To: WISPA General List < wireless@wispa.org > Date: Wednesday, January 17, 2018 at 11:59 AM To: WISPA General List < wireless@wispa.org > Subject: Re: [WISPA] Billing Solution Seems like the BMU was a solution to a problem that didn't exist in the first place. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Josh Luthman" < j...@imaginenetworksllc.com > To: "WISPA General List" < wireless@wispa.org > Sent: Wednesday, January 17, 2018 1:26:40 PM Subject: Re: [WISPA] Billing Solution I imagine it's for new customers or customers stuck in their ways. Everyone else running Powercode is already running the BMU and spending their time on other things instead of replacing what's already working. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Jan 17, 2018 at 2:24 PM, Mike Hammett < wispawirel...@ics-il.net > wrote: <blockquote> It amazes me that it has taken them t his long to support MT in that fashion. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Josh Luthman" < j...@imaginenetworksllc.com > To: "WISPA General List" < wireless@wispa.org > Sent: Wednesday, January 17, 2018 1:23:15 PM Subject: Re: [WISPA] Billing Solution Mikrotik BMU is still in beta. Pretty much everyone is currently using the Powercode BMU. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Jan 17, 2018 at 2:21 PM, Tim Reichhart < t...@nwohiobb.com > wrote: <blockquote> Brian Your still around the business? I haven't spoken to you in long while.. I was using iwisp.gr I just switched to powercode about week ago and my powercode isn't working due to miktroik bmu is still in beta and everytime I call into support I get excuses it just seems like powercode lacks the support for there software. If powercode doesn't get there act together I might be looking to switch to ubnt crm or sonar. Tim -----Original Message----- From: wireless-boun...@wispa.org [mailto: wireless-boun...@wispa.org ] On Behalf Of Alan Luelf Sent: Wednesday, January 17, 2018 2:11 PM To: WISPA General List Subject: Re: [WISPA] Billing Solution We use Sonar. There is also powercode, Azotel, visp. Sent from my iPhone > On Jan 16, 2018, at 9:22 AM, Brian Rohrbacher < br...@reliableinter.net > wrote: > > What do we got out there for billing solutions? My current one is not > working out. I've been using Freeside for a number of years now and I > liked it but they don't have any support staff left and seem to be > falling apart. I've been constantly requesting an SSL renewal for 45 > days and they just can't get it done. It's beyond frustrating, time > consuming and embarrassing try to explain to hundreds of customers why > my payment site is not secure. I can't take it anymore. I need some > recommendations on whats out there. I want good support. I need a > solution with support. What's everybody using? What do you like and > dislike about it? > > > Brian > > > --- > This email has been checked for viruses by AVG. > http://www.avg.com > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless </blockquote> _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless Confidentiality Notice: This message and all attachments are subject to the Electronic Communications Privacy Act, Title 18 U.S.C. This email may contain information that is privileged,confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or you have received this email in error, please delete this email, and contact us immediately at bill...@surelinebroadband.com . _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless Confidentiality Notice: This message and all attachments are subject to the Electronic Communications Privacy Act, Title 18 U.S.C. This email may contain information that is privileged,confidential, or otherwise exempt from disclosure under applicable law. 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