Hello,
 
And it was a shame that Everyware sold to Pervasive. 
Well, if it wasn't for Pervasive, Tango turning out XML files wouldn't be a reality today. Everyware may have done a great job in support, but the top executives didn't know how to run the company to turn a profit.
Neither did Pervasive, hence why they sold it. Both companies couldn't make money with the product.
 
The shame was that Pervasive raped their customers, and left them out in the cold.  I paid Pervasive $24,000 and some change for an Enterprise license. 
Yes, it was a hefty bill for the software. I also paid large amounts for Tango product. However, I look at the money I've spent, and made, and it was worth it.
 
All I get for that today is With telling me that they won't support Tango, but I can't sell my license without their permission.  Okay, so I won't sell my license... but I will give it away to anyone and everyone that asks.
Well, unfortunately that's With Enterprises' rules. The reason why they don't want you selling it is because they don't need the headaches of another client asking why they can't upgrade to WiTango 5.5 from Tango 2000. With Enterprise also owns the Tango 2000 technology, and they call the shots with old product too. The only technology With didn't buy was the Tango 3 technology.
As far as giving it away, that's not legal either. You don't own the software, you have a license to use it. I believe that you need With's written permission to transfer the license to someone else, but I'm not a corporate lawyer.
 
As far as not being able to contact Phil or Sophie, it is possible they may have taken a much needed break. Their entire lives have been consumed by WiTango for the past 3 years. I certainly hope nothing bad has happened to them, or anyone within their organization. It would be nice to just know if they're OK.
 
Remember one thing ladies & gents:
Phil & Sophie love the product as much as you do. And, they want to keep it going and going as much as the rest of us. So, stop thinking the worst and have a little faith!
 
Rick Sanders
 
-----Original Message-----
From: Steve Smith [mailto:[EMAIL PROTECTED]
Sent: Tuesday, April 20, 2004 10:26 AM
To: [EMAIL PROTECTED]
Subject: Re: Witango-Talk: Contact with Australia

Hey! As a former EveryWare employee I must take offense at that remark. We did our best to respond to users within 24 business hours and those that were paying customers (as apposed to evaluation users) were given priority. However any organization will have it's good days and bad ones. I just purchased a new Palm and have been trying to get the Mac 4.1 desktop for two days now, finally got it late last night.

And there have been other companies that I've dealt with in recent months where I don't receive any response at all. Makes me wonder if they even received my email or not.

I do recall seeing a post a few weeks ago stating that Phil and Sophie were doing a month long tour of North America. But I didn't think that they were taking everyone with them.

Hope this helps,

Steve Smith

Oakbridge Information Solutions
Office: (519) 624-4388
GTA: (416) 606-3885
Fax: (519) 624-3353
Cell: (416) 606-3885
Email: [EMAIL PROTECTED]
Web: http://www.oakbridge.ca

On Tuesday, April 20, 2004, at 09:40 AM, Tom Ferguson wrote:

Everywhere... Pervasive... With...

damn shame

-----Original Message-----
From: Wolf, Gene [mailto:[EMAIL PROTECTED]
Sent: Tuesday, April 20, 2004 9:17 AM
To: [EMAIL PROTECTED]
Subject: RE: Witango-Talk: Contact with Australia


I also sent an e-mail to them, asking for what they had on
record for our keys so I could determine just how many 5.5
licenses we could upgrade to free. I also have not heard a response.

-----Original Message-----
From: Tom Storey [mailto:[EMAIL PROTECTED]
Sent: Tuesday, April 20, 2004 8:07 AM
To: [EMAIL PROTECTED]
Subject: Re: Witango-Talk: Contact with Australia


I sent an email to sales last Friday, about a bad license #, and have
not hear a word. This makes me very nervous.

John McGowan wrote:

Has anybody had any contact with Australia lately.... I'm having the
hardest time trying to buy a product.

Trying to figure out if Phil and Sophie are on Vacation or something...

/John

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--
Tom Storey
Research & Accountability
Pinellas County Schools
Largo, Fl
(727) 588-6254
[EMAIL PROTECTED]
--
The box said: "Requires Windows XP, or better."
So I bought a Macintosh with OS XÉ
--

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