It may help to post the logs somewhere anyway, just in case someone here can see something unusual.
IIRC, the VM may be one of those that does accumulative changes but keeps the original image intact, so each action requires checking the original image and then searching the list of changes to get the correct current state, as well as keeping the change cache up to date with that uninstall. So if the different timings were, for example, not both a fresh VM, install then uninstall, the timings could be inconsistent because of that kind of thing. Otherwise yes, you're right. if there's no change that you can make to the MSI to speed it up and it's all internal installer actions then get it looked at by Microsoft. As for detecting that the uninstall is slow, surely the progress bar already shows that. --------------- Phil Wilson On Tue, Jul 7, 2015 at 7:14 AM, TimM <timmay...@smarttech.com> wrote: > Our testing department has been doing some install/uninstall testing with our > products and have reported that sometimes the uninstall can be very slow at > times and therefore wanted to know if we can fix these.I reviewed the logs > and there were no indication of any tasks taking an overall long time to do, > just consistently slow over all.I mentioned that there was not much that I > could do as it was probably that their machines were busy during uninstall > and therefore simply slowed down the uninstall. And I also mentioned that if > the slow down was in any of our custom actions that we could at least look > into them, but if any of the build in tasks were the cause of the slow down > then there was not much we could do about these. They basically stated if > there was any thing that we could do to detect this slow down and why as > they did not accept my response that it could have just been a busy > machine.So is there anything that I can do, or see in the log that would > explain the slow down so that I could report back as to why the slow downs > are taking place?I was given two logs of the same product being uninstalled > on 2 different VM machines and one completed within 1 min where as the other > completed after 45 mins.Again looking at the logs simply shows that each > step of the uninstall was just taking longer to perform, ie for the > FileRemove actions it took 22 seconds on the fast uninstall, where as on the > slow uninstall it took 24 mins.So if someone could better explain why the > uninstalls may be taking longer in some cases that I could then explain to > the testing department then maybe they will know that it is not something > that I can fix in the install project and therefore not report as a bug. > Sure having installs/uninstalls taking way longer than expected is not a > good user experience, but if there is nothing that I can actually do to fix > it then what else am I suppose to do???Thanks for any input. > > > > -- > View this message in context: > http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Uninstall-running-very-Slow-tp7600812.html > Sent from the wix-users mailing list archive at Nabble.com. > ------------------------------------------------------------------------------ > Don't Limit Your Business. Reach for the Cloud. > GigeNET's Cloud Solutions provide you with the tools and support that > you need to offload your IT needs and focus on growing your business. > Configured For All Businesses. Start Your Cloud Today. > https://www.gigenetcloud.com/ > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Don't Limit Your Business. Reach for the Cloud. GigeNET's Cloud Solutions provide you with the tools and support that you need to offload your IT needs and focus on growing your business. Configured For All Businesses. Start Your Cloud Today. https://www.gigenetcloud.com/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
