On Tue, Jun 12, 2018 at 09:44:29AM -0400, Paul Borowicz wrote: > Chill dude, reminding people to be polite and managing expectations is a > good thing.
Indeed, somebody (or a small group) are producing a very useful piece of software for the joy of doing it and are providing it at no cost. Be grateful for it. When they say you can hire somebody to help you if you have a shorter time frame for fixes than they can provide, just accept that they have a life and may not be able to repond immediately and they've suggested a path that you can take that provides more immediate help. > On Mon, Jun 11, 2018, 10:12 PM o1bigtenor <o1bigte...@gmail.com> wrote: > > > On Mon, Jun 11, 2018 at 4:25 PM, Stefan Baur <x2go-m...@baur-itcs.de> > > wrote: > > > Am 11.06.2018 um 23:04 schrieb o1bigtenor: > > > [pretty much the same message sent to X2Go-User two times earlier today, > > > now a third time, and also as cross-post to X2Go-Dev] > > > > > > Please, do not post the same message more than once (even with slightly > > > different subject/wording), DO NOT CrOSS-POST, and especially, NEVER > > > CROSS-POST WITHOUT SETTING A REPLY-TO to *one* of the lists or your > > > personal E-Mail Address. > > > > Am I allowed to yell my response to you? > > > > Your final comment would be more applicable if there were direction that > > this > > was a requirement someplace besides in the first bellowed response > > (which is 'only' > > a complaint and not really a response as it offers no information nor > > advice). > > > > I sent the first message before I subscribed to the list. That resulted in > > an > > automated response that indicated a listadmin would need to deal with it. I > > then subscribed to the list and as no communication from a listadmin had > > happened assumed that the list was/is quite quiescent so sent the first > > email > > as a list member. Then after a not small amount of time and with more than > > some > > effort I was able to find some of the problem so at that point I forwarded > > that > > information to both the user list, that which purports to help users, > > and the dev > > list so that the dev team might actually find out that their project was > > quite > > withering on the vine as it were. I am sorry that you feel so insulted but > > imo > > your response is quite over the top - - - especially as this issue is > > not exactly new. > > > > > > This is a volunteer project, so please allow for some time until people > > > reply to your message. > > > If you are in urgent need of support, we suggest contracting one of the > > > companies on the "Professional Support" wiki page: > > > <https://wiki.x2go.org/doku.php/doc:professional-support> > > > > This final part of your message is showing that this 'volunteer' project is > > actually being pushed into becoming a for-profit project. It seems that > > any question to the list has this clause added - - - why? > > > > Regards > > > > Dee > > _______________________________________________ > > x2go-user mailing list > > x2go-user@lists.x2go.org > > https://lists.x2go.org/listinfo/x2go-user > _______________________________________________ > x2go-user mailing list > x2go-user@lists.x2go.org > https://lists.x2go.org/listinfo/x2go-user -- --Steve "The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it. " --Albert Einstein. _______________________________________________ x2go-user mailing list x2go-user@lists.x2go.org https://lists.x2go.org/listinfo/x2go-user
