I had to change the owner & group of the installation files that I un-tarr'ed from 500:users to zenoss:zenoss.
That made the install run.
I still get a message about /usr/home/zenoss existing
I am curious as to why it would try to remove $ZENHOME
My $ZENHOME is a mounted share, and it would not be fun to have to unmount it, run the install, copy all the data and then re-mount it. :/

The install now start running, and appears to install everything. It makes the backup file (which isnt' gzip'ed..<< feature request.) Then, it tells me after about 40 minutes of churning that the migration of the data failed.

I can then start Zenoss, although some components never end up running.
I can get to the user-interface via browser, but once there..although I can see the equipment that's supposed to be there... there are messages about "Lost Connection to Zenoss" in the upper right corner, and "EVENTS UNAVAILABLE" for anyplace that would normally have event statuses. (Where PING and SNMP are usually in green if all is well.)

I did a make clean & re-ran the install with the same results.

ownership of all files is zenoss:zenoss
permissions are set with user and group having access to read, write (and execute in the right places as well.)

Any other thoughts on it? :(

--Todd.

Eric Newton wrote:
Hi Todd,

The installer is trying to write to the current directory when you run install.sh (it makes a backup of your current data).

The installer is trying to remove the directory $ZEHOME. If the directory above $ZENHOME is not writable, you may not be able to remove $ZEHOME, just everything below that point.

Your inability to create the build subdirectory tells me that your install directory probably has the wrong owner or permissions.

-Eric

Todd Michael Hebert wrote:
I'm trying to run the installer, and this is what happens:

[EMAIL PROTECTED]:~/zenoss-0.23.0$ ./install.sh
/usr/local/zenoss already exists!
Stopping zenoss
Do you want me to migrate your database to the new version? (y/n) y
Creating a backup of your existing data
./install.sh: line 71: backup.tar: Permission denied
rm: cannot remove `/usr/local/zenoss': Permission denied
mv: `/mnt/iil-admin/zenoss/perf' and `/usr/local/zenoss/perf' are the same file
MySQL username for Zenoss events database [root]:
MySQL password for root:
Password for the Zenoss "admin" user:
Enter the password again:
mkdir: cannot create directory `build': Permission denied
make: *** [testZenHome] Error 1
unable to build zenoss and prerequisites, see zenbuild.log


The older version of Zenoss (0.21.0) runs fine.
The only unusual thing is that /usr/local/zenoss is a link to a mounted NFS share. Permissions are correct for it to be able to be written to.
I upgraded from 0.20.0 to 0.21.0 with it configured this way.

Any ideas?

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--
Todd Michael Hebert
Senior Network Administrator
Internet Ireland
3050 Lake drive
Citywest Digital Park
Citywest
Co. Dublin

Tel # 1890 24 34 24
Email [EMAIL PROTECTED]

The Data + Internet division of Independent News Media Plc.

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