I'm hoping someone can give me some ideas on this one. I have a Windows device that I added to a device class that specifies a few monitoring angles (zenperfsnmp should read the base three SNMP Informant-based counters, zencommand should run one command monitor, and of course zenwin/etc. should perform their functions). Other devices in this class are functioning properly--all the graphs are painting. However, this one has nothing--not a single graph is working. I am not seeing any error messages in the logs.
I have taken the following troubleshooting steps so far: - Confirmed that the device is not decommissioned in Zenoss - Remodeled the device - Restarted the its SNMP service - Reset its bindings to the defaults for the device class - Deleted from Zenoss (including events, performance graphs) and re-added - Confirmed that its Windows Firewall is off - Temporarily moved the device to a different device class to see if it will reset things zencommand run -v10 -d <device> yields a message that zencommand has no commands in its schedule, but it should have commands--the others in this class do. How can I troubleshoot this? I restarted zencommand and zenperfsnmp last evening because I was having similar problems with other machines, but all of those are now working properly. I performed these restarts because zenperfsnmp in particular was reporting messages like the following during startup and shutdown: 2009-07-09 18:07:11 WARNING zen.zenperfsnmp: Error loading config for devices ['device1.domain.local', 'device2.domain.local'] After the restart, I stopped receiving such messages from zenperfsnmp. However, this machine is still perplexing me. Thanks in advance for any assistance. -------------------- m2f -------------------- Read this topic online here: http://forums.zenoss.com/viewtopic.php?p=36851#36851 -------------------- m2f -------------------- _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
