Paul B. Henson wrote:
On Wed, 20 May 2009, Darren J Moffat wrote:
How Sun Services reports the status of escalations to customers under
contract is not a discussion for a public alias like this so I won't
comment on this.
Heh, but maybe it should be a discussion for some internal forum; more
information = less anxious customers :)...
If the engineers that are working on this wish to comment I'm sure they
will, but I know it really isn't that simple.
I hope they do, as an information vacuum tends to result in false
assumptions.
As does attempting to gain the same information via several routes.
Since you apparently have a Sun Service support contract I highly
recommend that you purse that route alone for further information on
this bug status for your production needs.
Note that I don't represent the engineers working on this issue and the
statements are urely my personal view on things based on my experience
of recovering from the situation. I was only able to do that recovery
due to my experience in the ZFS code base due to the ZFS crypto project.
--
Darren J Moffat
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