Dave Pooser wrote: > I'm looking at a new web server for the company, and am considering > Solaris specifically because of ZFS. (Oracle's lousy sales model-- > specifically > the unwillingness to give a price for a Solaris support contract without my > having to send multiple emails to multiple addresses-- may yet push me > back to my default CentOS platform
I imagine this is probably more of a relic of Sun's abominably horrible so-called "sales" department than an Oracle thing. Oracle, as inefficient as they are, at least *has* salespeople. But Sun... I think Sun could have been the next IBM if they had just wanted to... you, know - SELL STUFF. But their response was always the same: "order it from the web site. If you don't want that, call our resellers." Basically, "talk to the hand". There were several times when I would essentially show up on Sun's doorstep with a couple million dollars available to spend and said "hey, if you give us an hour or two of pre-sales support, we'll give you this money." The response was, inevitably, "talk to a reseller". And resellers only know one sentence: "Send us what you need and we'll fax you a quote." There was never any technical sales advice available whatsoever. Sun basically beat its customers away with sticks and middle fingers. While Dell and HP would come out and wine and dine the sysadmins, spew free swag around like a firehose, buy you lap dances (well, OK, maybe not that last one) and actually TRY to get sales... to Sun, pre-sales support didn't even exist. Got a technical question? Read the web site. OK, rant over. Sorry for going off-topic. As you can see, I'm not bitter at all about the subject. :) ---------- Learn more about Merchant Link at www.merchantlink.com. THIS MESSAGE IS CONFIDENTIAL. This e-mail message and any attachments are proprietary and confidential information intended only for the use of the recipient(s) named above. If you are not the intended recipient, you may not print, distribute, or copy this message or any attachments. If you have received this communication in error, please notify the sender by return e-mail and delete this message and any attachments from your computer. _______________________________________________ zfs-discuss mailing list zfs-discuss@opensolaris.org http://mail.opensolaris.org/mailman/listinfo/zfs-discuss
