John Runyon <m...@jfr.im> writes: > On Mon, Mar 27, 2017 at 10:08:41PM -0400, Harry Putnam wrote: >> In the course of about 2 hrs my connections were dropped at least 15 >> times and I think probably more. At some points I have more than one >> login going, and I noticed if I left one idle for a few minutes it >> would b dropped when I next attemtpted to use it... I mean really a >> few minutes like 3 or so. >> > No issues that you've observed with other providers? Which location were > you in? I've used Linode for years and never had issues (other than on > certain connections where I need to enable keepalives due to my end > closing it). But I've mostly stuck to their DFW location.
I do have a shell account on a server in Pittsburg area (jtan.com) that I've had for yrs... Not my own vm. Just an account on actual hardware. I've stayed connected to them for a week at a time a few times. I do experience the odd drop now and then with them. I've since closed out the linode account etc, but I was connecting from the Atlanta GA area if that tells you anthing about where there operation was. Come to think of it, I did see something about Fremont Calif. It would not suprise me to learn that it was all happening on my end. I'm on a Comcast Cable modem/router connection. > >> Remains to be seen how they respond. I only turned my trouble ticket >> 7 minutes ago. >> > Their support is usually pretty quick and pretty customer-service-y. I'd > be surprised if they didn't refund you in full (or at least pro-rated). Yes, it is quick and all taken care of shortly after I posted the note. So they get an A rating from me for customer support. But whatever the reason for getting dropped like that... just not worth the hassle.
