That proposal could be considered in the long term, but right now we have
plenty of people who seek and get help on IRC, and we can make incremental
improvements to their experience faster than we can build a new tool from
scratch. Few newbies fail hard at IRC. The basics are similar to texting
I often help out at en-help. Often, people who are new at IRC need to be
told where to type. I would think this would qualify as failing hard.
From,
Emily
On Tue, Aug 12, 2014 at 6:45 AM, Pine W wiki.p...@gmail.com wrote:
That proposal could be considered in the long term, but right now we
pine when you say plenty' of people what does that constitute? Does anyone
actually track how many needy people come into IRC - let alone those who
can't pass the threshold of typing into the chat box?
Data is a way to convince people of the need or demand and to spend time
investing in IRC. One
I have seen that happen too, and perhaps someone should modify the IRC
client to say in large letters type here. This is technically possible.
Pine
On Aug 12, 2014 7:44 AM, Emily Monroe emilymonro...@gmail.com wrote:
I often help out at en-help. Often, people who are new at IRC need to be
told
Sarah, the cynicism in your comment is depressing and unnecessary. I don't
think I can convince you of the value of incremental change so I'm not
going to try.
Pine
On Aug 12, 2014 7:49 AM, Sarah Stierch sarah.stie...@gmail.com wrote:
pine when you say plenty' of people what does that
Apologies if there's already an equivalent on WP that I don't know of, but
on wikiHow this has served as a much simpler and less intimidating
alternative to IRC for a few years:
http://www.wikihow.com/wikiHow_talk:Help-Team
We stopped advertising IRC as a help channel because it was too hard to
Cynicism can be a powerful tool. And you aren't the first person to tell a
shitstarter like me that ;-)
But seriously - its challenging for all of us when I feel like our concerns
aren't being considered. So take that as you will. We don't get emails from
UX folks on this list anymoreI wish
On top of that, it seems that you, Pine, are very enthusiastic about
directing people to #wikipedia-en-help, therefore increasing the burden on
helpers, but you are often not a helper yourself.
From,
Emily
On Tue, Aug 12, 2014 at 12:39 PM, Sarah Stierch sarah.stie...@gmail.com
wrote:
Cynicism
Here here, I am often enthralled by folks in the community who seem to
know what's best but rarely participate in helping the people they seek to
help (newbies).
There's a lot of that though :) 80/20 rule ;)
This conversation motivated me to join back in at the Teahouse. But darn,
people answer
I appreciated those Teahouse reports. You may remember that I spoke up in
support of that project.
I think the difference between the Teahouse situation and changing the IRC
client is that the Teahouse was a relatively resource intensive project and
it was a new concept, while IRC is already
It's a tool in the toolbox that works, not optimally, but good enough. I do
help there sometimes, though you may have noticed I do many other
activities supporting Wikimedia as well. I am not proposing to recruit more
newbies to IRC than we already get; I want to improve the quality of their
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