Apologies if there's already an equivalent on WP that I don't know of, but on wikiHow this has served as a much simpler and less intimidating alternative to IRC for a few years: http://www.wikihow.com/wikiHow_talk:Help-Team
We stopped advertising IRC as a help channel because it was too hard to moderate the drama & newbie biting. One staff person (Anna) primarily watches the help team page but other community members jump in and answer questions too. On Tue, Aug 12, 2014 at 10:11 AM, Pine W <wiki.p...@gmail.com> wrote: > I have seen that happen too, and perhaps someone should modify the IRC > client to say in large letters "type here." This is technically possible. > > Pine > On Aug 12, 2014 7:44 AM, "Emily Monroe" <emilymonro...@gmail.com> wrote: > >> I often help out at en-help. Often, people who are new at IRC need to be >> told where to type. I would think this would qualify as "failing hard". >> >> From, >> Emily >> >> >> On Tue, Aug 12, 2014 at 6:45 AM, Pine W <wiki.p...@gmail.com> wrote: >> >>> That proposal could be considered in the long term, but right now we >>> have plenty of people who seek and get help on IRC, and we can make >>> incremental improvements to their experience faster than we can build a new >>> tool from scratch. Few newbies fail hard at IRC. The basics are similar to >>> texting and private instant messaging software. Let's improve the newbie >>> user experience. >>> >>> Pine >>> On Aug 11, 2014 1:48 PM, "Nathan" <nawr...@gmail.com> wrote: >>> >>>> Newbies are going to fail hard at IRC. Pretty much all of the questions >>>> Seb >>>> poses for a built-in newbie chat still exist with a built-in Freenode >>>> interface, with the addition of a complicated and often difficult (not >>>> to >>>> mention culturally... unique) environment. Much better to think along >>>> the >>>> lines of the Teahouse, but live. You can jump into a chat queue, and >>>> people >>>> who want to help chat with you, and you can close the chat whenever you >>>> want, and you can't contact people outside of the queue using chat. >>>> _______________________________________________ >>>> Wikitech-l mailing list >>>> wikitec...@lists.wikimedia.org >>>> https://lists.wikimedia.org/mailman/listinfo/wikitech-l >>> >>> >>> _______________________________________________ >>> Gendergap mailing list >>> Gendergap@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/gendergap >>> >>> >> >> _______________________________________________ >> Gendergap mailing list >> Gendergap@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/gendergap >> >> > _______________________________________________ > Gendergap mailing list > Gendergap@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/gendergap > >
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