It's a tool in the toolbox that works, not optimally, but good enough. I do help there sometimes, though you may have noticed I do many other activities supporting Wikimedia as well. I am not proposing to recruit more newbies to IRC than we already get; I want to improve the quality of their experience.
Pine On Aug 12, 2014 6:54 PM, "Emily Monroe" <emilymonro...@gmail.com> wrote: > On top of that, it seems that you, Pine, are very enthusiastic about > directing people to #wikipedia-en-help, therefore increasing the burden on > helpers, but you are often not a helper yourself. > > From, > Emily > > > On Tue, Aug 12, 2014 at 12:39 PM, Sarah Stierch <sarah.stie...@gmail.com> > wrote: > >> Cynicism can be a powerful tool. And you aren't the first person to tell >> a shitstarter like me that ;-) >> >> But seriously - its challenging for all of us when I feel like our >> concerns aren't being considered. So take that as you will. We don't get >> emails from UX folks on this list anymore....I wish we did. I feel like WMF >> employees dropped off this list as contributors as staff (not volunteers >> like Kaldari and Swalling - they seem to write here more as volunteers than >> staff) after I lost my job and Sue left. I always feel like people forget >> there are a lot of changemakers and passionate people on this list. >> >> We had to prove the need for the Teahouse with data. The community did >> not want us to Implement it without proof of need and data on how this type >> of project was able to change things. I do this daily with my job in grant >> writing and evaluation - I have to show proof that someone needs to spend >> money on whatever my nonprofit clients want. >> >> So it's not cynicism in that regard - if we want to show "the community" >> and WMF that there is a problem and a change needs to occur and we have the >> data perhaps people will invest time and money in IRC and other things. >> >> We need to prove that there is a demand for IRC help and that newbies are >> failing to get oriented with it. I know there are problems with it...but >> knowing is not proving. >> >> Proof is in the pudding and we need some tasty pudding to get people to >> pay attention :) >> >> Sarah >> >> I >> On Aug 12, 2014 10:19 AM, "Pine W" <wiki.p...@gmail.com> wrote: >> >>> Sarah, the cynicism in your comment is depressing and unnecessary. I >>> don't think I can convince you of the value of incremental change so I'm >>> not going to try. >>> >>> Pine >>> On Aug 12, 2014 7:49 AM, "Sarah Stierch" <sarah.stie...@gmail.com> >>> wrote: >>> >>>> pine when you say "plenty' of people what does that constitute? Does >>>> anyone actually track how many needy people come into IRC - let alone those >>>> who can't pass the threshold of typing into the chat box? >>>> >>>> Data is a way to convince people of the need or demand and to spend >>>> time investing in IRC. One reason why the Teahouse is so success is because >>>> people do not have to leave the wiki to find help. That's one no no in >>>> business... >>>> >>>> I noticed that WMF staff are less interactive on this mailing list >>>> these days, for months actually. >>>> >>>> So who knows if anyone with "influence" is paying attention to this. >>>> >>>> Sarah >>>> On Aug 12, 2014 7:44 AM, "Emily Monroe" <emilymonro...@gmail.com> >>>> wrote: >>>> >>>>> I often help out at en-help. Often, people who are new at IRC need to >>>>> be told where to type. I would think this would qualify as "failing hard". >>>>> >>>>> From, >>>>> Emily >>>>> >>>>> >>>>> On Tue, Aug 12, 2014 at 6:45 AM, Pine W <wiki.p...@gmail.com> wrote: >>>>> >>>>>> That proposal could be considered in the long term, but right now we >>>>>> have plenty of people who seek and get help on IRC, and we can make >>>>>> incremental improvements to their experience faster than we can build a >>>>>> new >>>>>> tool from scratch. Few newbies fail hard at IRC. The basics are similar >>>>>> to >>>>>> texting and private instant messaging software. Let's improve the newbie >>>>>> user experience. >>>>>> >>>>>> Pine >>>>>> On Aug 11, 2014 1:48 PM, "Nathan" <nawr...@gmail.com> wrote: >>>>>> >>>>>>> Newbies are going to fail hard at IRC. Pretty much all of the >>>>>>> questions Seb >>>>>>> poses for a built-in newbie chat still exist with a built-in Freenode >>>>>>> interface, with the addition of a complicated and often difficult >>>>>>> (not to >>>>>>> mention culturally... unique) environment. Much better to think >>>>>>> along the >>>>>>> lines of the Teahouse, but live. You can jump into a chat queue, and >>>>>>> people >>>>>>> who want to help chat with you, and you can close the chat whenever >>>>>>> you >>>>>>> want, and you can't contact people outside of the queue using chat. >>>>>>> _______________________________________________ >>>>>>> Wikitech-l mailing list >>>>>>> wikitec...@lists.wikimedia.org >>>>>>> https://lists.wikimedia.org/mailman/listinfo/wikitech-l >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Gendergap mailing list >>>>>> Gendergap@lists.wikimedia.org >>>>>> https://lists.wikimedia.org/mailman/listinfo/gendergap >>>>>> >>>>>> >>>>> >>>>> _______________________________________________ >>>>> Gendergap mailing list >>>>> Gendergap@lists.wikimedia.org >>>>> https://lists.wikimedia.org/mailman/listinfo/gendergap >>>>> >>>>> >>>> _______________________________________________ >>>> Gendergap mailing list >>>> Gendergap@lists.wikimedia.org >>>> https://lists.wikimedia.org/mailman/listinfo/gendergap >>>> >>>> >>> _______________________________________________ >>> Gendergap mailing list >>> Gendergap@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/gendergap >>> >>> >> _______________________________________________ >> Gendergap mailing list >> Gendergap@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/gendergap >> >> > > _______________________________________________ > Gendergap mailing list > Gendergap@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/gendergap > >
_______________________________________________ Gendergap mailing list Gendergap@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/gendergap
