Hi Thomas, Thanks for your reply. I uninstalled the previous version through the control panel and made sure to download the installer version (.exe) this time. It still doesn't work.
The problem I think is that Spambayes was never correctly installed in the first place. When it was first installed, the spambayes tool bar appeared in outlook along with the junk mail and junk suspects folders but there was no automatic automatically filtering of emails as usually happens. The buttons on the spambayes toolbar, while they appear in Outlook, are not activated. The 'Delete as spam' button is disabled and the "Spambayes" drop-down list does not appear. I've tried to uninstall and reinstall spambayes several times but with no success. It seems that the original add-in (that doesn't work properly) is now 'stuck' in Outlook-it does not uninstall when I uninstall the spambayes program from the computer. Does this make any sense? Thanks, Karen -----Original Message----- From: Thomas Hruska [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 02, 2008 8:15 PM To: Karen Lu Cc: spambayes@python.org Subject: Re: [Spambayes] problem with spambayes Karen Lu wrote: > Hello, > > I'm having a problem with the spambayes installation on one computer in > our network. We are currently using windows XP PRO and have a 2007 > version of Microsoft outlook. The version of spambayes that I > downloaded is 1.0.4. I also downloaded python 2.5 for windows. I > restarted the computer after these programs were installed. > > Everything seems to download successfully but when I go into outlook, > the spambayes toolbar is visible but it does not work. If I click on > the 'delete as spam' button, nothing happens and there is no automatic > sorting of junk suspects or junk mail. > > This is strange since spambayes was successfully added to everyone > else's computer in the office. > > Many thanks for your help and happy new year! > Karen Lu, You didn't need to install Python*. Python is only necessary when building from the source code. You should have downloaded and installed the installer version (.exe). Try it again and make sure that Outlook is "detected" and checked by default. If it isn't "detected", then something weird is happening. * You probably installed Python as a result of Spambayes not appearing right away. -- Thomas Hruska CubicleSoft President Ph: 517-803-4197 *NEW* MyTaskFocus 1.1 Get on task. Stay on task. http://www.CubicleSoft.com/MyTaskFocus/ _______________________________________________ SpamBayes@python.org http://mail.python.org/mailman/listinfo/spambayes Info/Unsubscribe: http://mail.python.org/mailman/listinfo/spambayes Check the FAQ before asking: http://spambayes.sf.net/faq.html