Hello Raj,
I strongly recommend that you take any feedback seriously - it's a very
rare and very valuable commodity in our business! That doesn't mean that
you must make accept without question every correction that your
reviewers may suggest. You need to exercise your professional judgement
to decide which suggested corrections are suitable for your work.
The audience for your user manual is made up of all the people who are
using, or who may potentially use, the product you are describing. The
fact that they have or don't have the product installed when they see
your manual for the first time is not the deciding factor.
Hope this helps
David Farbey
raj nair wrote:
Imagine that I give a user manual to a potential user to read it without installing or using the application. Simultaneously, I give the same document to another person, who has installed the application and can verify the information in the user manual.
In an ideal situation, who exactly is my correct audience? Is it the guy with the installed application and user manual, or the other one? Also, whose feedback should I take seriously?
I just want to know how you will deal with such a situation.
_________________________________________________________________
Climate, controversies and the changing signatures of nature
http://green.in.msn.com/
______________________________________________
ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and
publish to the Web, Help systems or printed manuals. Download Free Trial.
www.doctohelp.comhttp://www.techcommpros.com/componentone/
Interactive 3D Documentation
Parts catalogs, animated instructions, and more. www.i3deverywhere.com
_______________________________________________
Technical Communication Professionals
Post a message to the list: email t...@techcommpros.com.
Subscribe, unsubscribe, archives, account options, list info:
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com
Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com
Need help? Contact listad...@techcommpros.com
Get the TCP whole experience! http://www.techcommpros.com
--
David Farbey
da...@farbey.co.uk
http://www.farbey.co.uk
http://twitter.com/dfarb
mobile: 07879 005 946
______________________________________________
ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and
publish to the Web, Help systems or printed manuals. Download Free Trial.
www.doctohelp.comhttp://www.techcommpros.com/componentone/
Interactive 3D Documentation
Parts catalogs, animated instructions, and more. www.i3deverywhere.com
_______________________________________________
Technical Communication Professionals
Post a message to the list: email t...@techcommpros.com.
Subscribe, unsubscribe, archives, account options, list info:
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com
Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com
Need help? Contact listad...@techcommpros.com
Get the TCP whole experience! http://www.techcommpros.com
