I'd echo Tom's sentiments about making sure you know what your audience is.

Also, not sure if this is possible in your scenario, but I would get the document to someone and ask to watch them *use* the document to perform the installation. That will tell you *far* more than anyone's feedback.

Andrew

On Mon, Apr 5, 2010 at 9:06 AM, raj nair raj_gree...@hotmail.com> wrote:
Imagine that I give a user manual to a potential user to read it without
installing or using the application. Simultaneously, I give the same
document to another person, who has installed the application and can verify
the information in the user manual.


In an ideal situation, who exactly is my correct audience? Is it the guy
with the installed application and user manual, or the other one? Also,
whose feedback should I take seriously?

I just want to know how you will deal with such a situation.

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