Why does it matter? Your audience is anyone who is using, or may be using, the
product. Doesn't matter If they've used it before or not. How often do you look
up something in an application you use often?
Sent from my Verizon Wireless BlackBerry
-----Original Message-----
From: raj nair <raj_gree...@hotmail.com>
Date: Mon, 5 Apr 2010 19:36:18
To: <tcp@techcommpros.com>
Subject: [TCP] Writing a user manual
Imagine that I give a user manual to a potential user to read it without
installing or using the application. Simultaneously, I give the same document
to another person, who has installed the application and can verify the
information in the user manual.
In an ideal situation, who exactly is my correct audience? Is it the guy with
the installed application and user manual, or the other one? Also, whose
feedback should I take seriously?
I just want to know how you will deal with such a situation.
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______________________________________________
ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and
publish to the Web, Help systems or printed manuals. Download Free Trial.
www.doctohelp.comhttp://www.techcommpros.com/componentone/
Interactive 3D Documentation
Parts catalogs, animated instructions, and more. www.i3deverywhere.com
_______________________________________________
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