> But at the risk of dating myself John was a *very* precocious 8 year old.
On Mon, Oct 16, 2017 at 5:22 AM, John Baughman via 4D_Tech < 4d_tech@lists.4d.com> wrote: > Hey Chuck.... your right of course. But at the risk of dating myself, when > I first came to Hawaii in 1969 for my first tour in the Navy I was given a > choice, fly or boat. A first class booking on the SS Lurline sure was > tempting, but this sailor got sea sick far too easily so I opted to fly. > > John > > > Sent from my iPad > John Baughman > Kailua,Hawaii > john...@hawaii.rr.com > > > On Oct 15, 2017, at 6:32 AM, Chuck Miller via 4D_Tech < > 4d_tech@lists.4d.com> wrote: > > > > I assume he flew > > > > Regards > > > > Chuck > > ------------------------------------------------------------ > ------------------------------------ > > Chuck Miller Voice: (617) 739-0306 > > Informed Solutions, Inc. Fax: (617) 232-1064 > > mailto:cjmiller<AT SIGN>informed-solutions.com > > Brookline, MA 02446 USA Registered 4D Developer > > Providers of 4D and Sybase connectivity > > http://www.informed-solutions.com > > ------------------------------------------------------------ > ------------------------------------ > > This message and any attached documents contain information which may be > confidential, subject to privilege or exempt from disclosure under > applicable law. These materials are intended only for the use of the > intended recipient. If you are not the intended recipient of this > transmission, you are hereby notified that any distribution, disclosure, > printing, copying, storage, modification or the taking of any action in > reliance upon this transmission is strictly prohibited. Delivery of this > message to any person other than the intended recipient shall not > compromise or waive such confidentiality, privilege or exemption from > disclosure as to this communication. > > > >> On Oct 11, 2017, at 11:09 PM, Alan Tilson via 4D_Tech < > 4d_tech@lists.4d.com> wrote: > >> > >> Hey John, > >> How did you end up in Hawaii? > >> Alan > >> > >> On Wed, Oct 4, 2017 at 10:02 PM, John Baughman via 4D_Tech < > >> 4d_tech@lists.4d.com> wrote: > >> > >>> I am going to chime in here with a recent real world experience. > >>> > >>> A while back I posted to the NUG a problem that I was having with > external > >>> data storage using custom mode. When the data was updated and properly > >>> saved to the external data folder, the field continued to display the > old > >>> version of the data until the server or standalone 4D was restarted. > This > >>> was a show stopper for me upgrading a client to v16. > >>> > >>> I called tech support and after uploading a sample db demonstrating the > >>> problem was told that it was in fact a bug and a bug case was opened > for > >>> it. This bug existed in 16.1 and R4 beta. > >>> > >>> I then called Tracy, my sales rep, and asked her to expedite the bug. > >>> > >>> A couple of weeks ago I received a message from 4D TS saying the bug > was > >>> fixed in the latest nightly build of 16.1. I confirmed the fix, but > noted > >>> that it was still broken in R4 beta. TS acknowledged this and said > that the > >>> fix would not show up in the R releases until R5. > >>> > >>> 16.2 was released and as expected no bug. > >>> > >>> Today R4 was released and voila the bug has been fixed. > >>> > >>> Now in the context of this thread, this appears to be an anomaly? It > does > >>> say to me that 4D does heavily prioritize the bugs in their bug list. > For > >>> example, you might have noticed that in 16.2 the issue with the Design > >>> Environment not remembering the open windows from the last session has > been > >>> fixed. Not so in R4. Interesting, yes? > >>> > >>> For me personally, I am not one to complain. I may be naive, but I > trust > >>> that the folks working on 4D are doing the best they can. Sure there > could > >>> be improvements, but I am one to live with what I got and be patient > for > >>> what is yet to come. > >>> > >>> I understand the frustrations, but that is my 2 cents worth. > >>> > >>> John > >>> > >>> > >>> > >>> > >>> > >>>> On Oct 4, 2017, at 7:21 AM, David Adams via 4D_Tech < > >>> 4d_tech@lists.4d.com> wrote: > >>>> > >>>>> If you have a bug that you really want fixes: you need to work with > >>> Tech > >>>> Support. If you don’t: then it’s just wishful thinking. > >>>> > >>>> I have done this. It's a bug that 4D should care about *way* more than > >>> me. > >>>> It crashes the server. Easily Submitted to tech support with a demo > >>>> database, etc. > >>>> > >>>> It is NOT MY FAULT that 4D doesn't fix properly reported bugs. It is > NOT > >>>> OUR FAULT. It is their fault. > >>>> > >>>> I'm getting tired of hearing from people that someone bugs aren't > being > >>>> fixed because we're somehow mysteriously doing it wrong. I also > >>> appreciate > >>>> that I'm one of the very people that spit out that line over, and over > >>>> again down the years on this list. > >>>> > >>>> Here's a list of positions that I can no longer accept on face value: > >>>> > >>>> "We aren't documenting that because it might change." > >>>> This is silly in the extreme. Every piece of software might change, > lots > >>> of > >>>> them say "This might change in a future version." Even 4D says this > >>> clearly > >>>> in their docs. So when you hear that line, it's an excuse for > something > >>>> else - who knows what. > >>>> > >>>> "It isn't Tech Support's job to report bugs." > >>>> Of course it is. > >>>> > >>>> "You have to <<insert multiple steps here>> to get you bug fixed." > >>>> 1. It's not my bug, it's THEIR bug. They're not doing me a favor. > >>>> 2. Jumping through the hoops makes no particular impact that I can > see. > >>>> > >>>> "Feature requests should be submitted through the appropriate section > of > >>>> the forums where there is open voting." > >>>> True. Does this get feature requests implemented? Not as far as I can > >>> tell. > >>>> (Well, I did see one - but it was from Rob and he's got a special > >>>> relationship with 4D.) My cynical interpretation is that the feature > >>>> request forum exists to stop people complaining about missing > features. > >>>> > >>>> Your mileage may vary. > >>>> ************************************************************ > ********** > >>>> 4D Internet Users Group (4D iNUG) > >>>> FAQ: http://lists.4d.com/faqnug.html > >>>> Archive: http://lists.4d.com/archives.html > >>>> Options: http://lists.4d.com/mailman/options/4d_tech > >>>> Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > >>>> ************************************************************ > ********** > >>> > >>> John Baughman > >>> Kailua, Hawaii > >>> (808) 262-0328 > >>> john...@hawaii.rr.com > >>> > >>> > >>> > >>> > >>> > >>> ********************************************************************** > >>> 4D Internet Users Group (4D iNUG) > >>> FAQ: http://lists.4d.com/faqnug.html > >>> Archive: http://lists.4d.com/archives.html > >>> Options: http://lists.4d.com/mailman/options/4d_tech > >>> Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > >>> ********************************************************************** > >>> > >> ********************************************************************** > >> 4D Internet Users Group (4D iNUG) > >> FAQ: http://lists.4d.com/faqnug.html > >> Archive: http://lists.4d.com/archives.html > >> Options: http://lists.4d.com/mailman/options/4d_tech > >> Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > >> ********************************************************************** > > > > ********************************************************************** > > 4D Internet Users Group (4D iNUG) > > FAQ: http://lists.4d.com/faqnug.html > > Archive: http://lists.4d.com/archives.html > > Options: http://lists.4d.com/mailman/options/4d_tech > > Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > > ********************************************************************** > ********************************************************************** > 4D Internet Users Group (4D iNUG) > FAQ: http://lists.4d.com/faqnug.html > Archive: http://lists.4d.com/archives.html > Options: http://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > ********************************************************************** > ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **********************************************************************
