but Rajesh, what more they can do?
At 05:13 AM 5/11/2016 +0000, you wrote:
Dear Prashant
These significant facts about talkingatmindia are well taken.
I do appreciate the voluntary location services provided by it.
So, take my survey also to be a feedback to be acted upon by banks.
But any disclaimer cannot put to rest the agony
of an ordinary blind person visiting an ATM
based on listing provided and encountering horrible situation.
सादर / With thanks & Regards
राà¤à¥à¤¶ à¤à¤¸à¥à¤¦à¤¾à¤¨à¥ Rajesh Asudani
सहायठमहापà¥à¤°à¤¬à¤¨à¥à¤§à¤ AGM
बाà¤à¤¾à¤° à¤à¤¸à¥à¤à¤¨à¤¾ à¤à¤à¤¾à¤ MIU
à¤à¤¾à¤°à¤¤à¥à¤¯ रिà¤à¤°à¥à¤µ बà¥à¤à¤ Reserve Bank of India
नाà¤à¤ªà¥à¤° Nagpur
0712 2806846
President
VIBEWA
Co-Moderator
VIB-India
A-pilll = Action coupled with Positivity, Interest, Love, Logic and laughter.
-----Original Message-----
From: AccessIndia
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Prashant Naik
Sent: Tuesday, May 10, 2016 11:54 PM
To: accessindia
Subject: [AI] Significant facts about talkingatmindia.org
Dear List,
Sharing some significant facts about talkingatmindia.org
1. From day one i.e. 15-February-2014, this website locator service
launched at the Access India Convention at Delhi, we have disclaimer
information on the site as âThis initiative of
âTalking ATM India Locatorâ
website is a voluntary and non-commercial/not-for-profit endeavour. At
present Talking ATM site search database contains total ... Talking ATM
addresses from ... banks in India. Few banks have made available their
Talking ATM locations list on their website and others have officially
shared with us for building this siteâs database. Our core idea is to
develop a database of all Talking ATMs in India installed by nationalized,
private, foreign and cooperative banks. *We are not liable for any type of
mistakes or the authenticity of the addresses as we have merely replicated
the list of Talking ATMs. This website is mainly a quick and easy search
tool for various platforms and devices.â*
2. All the addresses uploaded are officially provided by banks. We have
built up locations database from banksâ website those who have updated on
their site and through email communication by banks to talkingatmindia as a
central repository. Siteâs footer banner mentions last database and site
update date.
3. Talking ATM India site is not supported by any NGO or any corporate. It
is self funded service by the founder members which is renewed every year.
Its developers are visually impaired persons Saidarshan Bhagat and Sameer
Thakur. Similarly Sagar Sodah, our list member invested in developing and
ruining android app âTalking ATM Locatorâ. We are putting our money,
resources, time and expertise to run this voluntary community service.
4. Talking ATM India is just a locator service like M-indicator, Zomato and
many such ventures. There are various restaurant and contact discovery
services which are dependent on the data providers and regular updates.
5. Talking ATM India is infact helping banks and blind community on RBI
directive dated 13 April 2009 circular âBanks may also bring the locations
of such talking ATMs to the notice of their visually impaired customers.â
6. Important fact is ATMs regularly face breakdowns so today an ATM which
is perfectly working in accessible mode tomorrow due to maintenance or new
software installation or shifting can become a non-functional talking ATM.
Also at times engineers do not install the special voice guidance program
in the ATM machines.
7. Because of locator we can visit and test ATMs otherwise banks are not
even publishing addresses but submitting data to the central bank that they
have followed directive of 1/3td talking ATMs. Now we can lodge complaints
with banks and central bank on partial talking ATMs as we know through
locator banksâ talking ATM locations.
8. Fact is accessible ATM can only be verified with actual usage with a
standard 3.5 mm headphone.
9 . A key fact is there is less usage by V I persons of this accessible ATM
technological solution. At the same time there are regular users of
accessible ATM.
10. Talking ATM Indiaâs advocacy efforts succeeded to get Citibank talking
ATM locations on their website which was initially not made by them. Same
case was with HSBC. Our follow-up forced them to have a list published on
their sites. Today HSBC has a separate link displaying Talking ATM
locations. Talking ATM India educating users by making available
resources such as audio demo and accessible user guide and circulars on its
resources page.
11. Because of talking ATM India today we know addresses of Bank of Baroda,
Corporation bank and Standard Chartered Bank talking ATMs as per bankâs
declaration. The list we got through email communication. We can test,
verify and report.
12. List members can search number of mails sent by me in the past 4 years
updating on talking ATMs and in every mail my request to give feedback and
urge to use talking ATMs. We do get few such mails to mail id
talkingatmin...@gmail.com and we do act on these with best of our
capacity. E.g. a month back got a mail from one member on non-functioning
of HSR layout, Bangalore talking ATM of Union bank and one more Standard
charted. I have personally worked to get Union bank machine functional for
talking feature. For other banks we request to lodge a complaint. One
more mail to A I list dated October 15, 2015 at 8:10 PM with a warning
âPlease note this site and app has addresses of talking ATMs for the blind
as per banksâ data but not any confirmation about their functionality.â
13. We put in laborious efforts to create accessible and uniform database
of banks locations with PIN and addresses. For example: Citibank has
published locations with a symbol which is not at all accessible for screen
reader to distinguish, SBI had list on its website to be filtered by state
and then district without option of PIN or area wise filtering. Union
bank has a pdf file. Because of search function on talking ATM locator at
least we can search very easily by area or by PIN any bank ATM and our
android app allows added search option by bank.
14. RBI circular wordings âtalking with Braille keypadâ have given escape
route. So partial talking ATMs are termed as talking ATMs. Because of
talking ATM India locator at least we can test these and report to banks.
15. This is our genuine efforts to help our friends, to spread awareness
and promote accessible ATMs in India. So we are looking for support and
constructive feedback. One such feedback we got is a link for experience
sharing which we are adding on the site and will be available from the next
week. We are also brainstorming on building database through crowd
sourcing. We have plans to have i-phone app or web app and enhanced
features. Our advocacy efforts are ongoing to get addresses from more
banks.
Kind regards,
Prashant Naik
Founder member Talking ATM India
FB https://www.facebook.com/talkingatmindia
Android App
https://play.google.com/store/apps/details?id=com.pice.talkingatmlocatorindia&hl=en
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