Rajesh, you have bankers NGO, may be they can help?
sorry, but i also feel, your language was very
strong, Prashant Varma is not wrong.
At 10:46 AM 5/11/2016 +0000, you wrote:
See folks
I am not here to discourage talking india ATM site.
I am only saying that if ATMs are reported to be
not talking, then at least they must be removed
from the list and brought to the notice of banks
instead of taking banks' claims at face value.
VI bankers may be roped in to verify banks' claims.
If you don't understand my point or are willing
only to receive cudos, then it is another matter.
I will shut up, fine?
Neutral human-aid more than technology is required for the blind.
-----Original Message-----
From: AccessIndia
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Prashant Verma
Sent: Wednesday, May 11, 2016 2:40 PM
To: 'AccessIndia: a list for discussing
accessibility and issues concerning the disabled.'
Subject: Re: [AI] Significant facts about talkingatmindia.org
Dear Prashant,
The efforts of you and your friends is commendable.
We now at least have multiple ways of finding
out which ATMs are claimed to be "talking" by the banks.
If the banks claims are not correct we have to
ask their management and not you.
There is no way you or your friends or for that
matter visually impaired community can validate
the claims of the banks before publishing and that too on a voluntary basis.
Without the database which you have created, I
did not have any easy way of knowing which ATMs
are accessible even if some of them were in my
neighbourhood. And I know that there are issues
in maintenance of these ATMs since we have one
in NAB Delhi premises here. The technicians are
not aware of this new feature in the ATM
industry and are not able to maintain it at all times.
In my www.GoodFoodTalks.in web app I am
providing addresses, phone numbers and menu of
restaurants based on the information published
by restaurants. If someone visits the restaurant
and finds differences in menu, prices etc. then
I cannot take responsibility. I can at best
update my website when I get the new information
from the restaurant or any other source.
Please do not be discouraged and keep up the
good work. You are providing an important
service which should have actually been done by
the banking regulators or the banks themselves.
Best,
Prashant Ranjan Verma
-----Original Message-----
From: AccessIndia
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Prashant Naik
Sent: 10 May 2016 23:54
To: accessindia
Subject: [AI] Significant facts about talkingatmindia.org
Dear List,
Sharing some significant facts about talkingatmindia.org
1. From day one i.e. 15-February-2014, this
website locator service launched at the Access
India Convention at Delhi, we have disclaimer
information on the site as âThis initiative of
âTalking ATM India Locatorâ
website is a voluntary and
non-commercial/not-for-profit endeavour. At
present Talking ATM site search database
contains total ... Talking ATM addresses from
... banks in India. Few banks have made
available their Talking ATM locations list on
their website and others have officially shared
with us for building this siteâs database. Our
core idea is to develop a database of all
Talking ATMs in India installed by nationalized,
private, foreign and cooperative banks. *We are
not liable for any type of mistakes or the
authenticity of the addresses as we have merely
replicated the list of Talking ATMs. This
website is mainly a quick and easy search tool
for various platforms and devices.â*
2. All the addresses uploaded are officially
provided by banks. We have built up locations
database from banksâ website those who have
updated on their site and through email
communication by banks to talkingatmindia as a
central repository. Siteâs footer banner
mentions last database and site update date.
3. Talking ATM India site is not supported by
any NGO or any corporate. It is self funded
service by the founder members which is renewed every year.
Its developers are visually impaired persons
Saidarshan Bhagat and Sameer Thakur. Similarly
Sagar Sodah, our list member invested in
developing and ruining android app âTalking
ATM Locatorâ. We are putting our money,
resources, time and expertise to run this voluntary community service.
4. Talking ATM India is just a locator service
like M-indicator, Zomato and many such ventures.
There are various restaurant and contact
discovery services which are dependent on the
data providers and regular updates.
5. Talking ATM India is infact helping banks and
blind community on RBI directive dated 13 April
2009 circular âBanks may also bring the
locations of such talking ATMs to the notice of
their visually impaired customers.â
6. Important fact is ATMs regularly face
breakdowns so today an ATM which is perfectly
working in accessible mode tomorrow due to
maintenance or new software installation or
shifting can become a non-functional talking ATM.
Also at times engineers do not install the
special voice guidance program in the ATM machines.
7. Because of locator we can visit and test ATMs
otherwise banks are not even publishing
addresses but submitting data to the central
bank that they have followed directive of 1/3td
talking ATMs. Now we can lodge complaints with
banks and central bank on partial talking ATMs
as we know through locator banksâ talking ATM locations.
8. Fact is accessible ATM can only be verified
with actual usage with a standard 3.5 mm headphone.
9 . A key fact is there is less usage by V I
persons of this accessible ATM technological
solution. At the same time there are regular users of accessible ATM.
10. Talking ATM Indiaâs advocacy efforts
succeeded to get Citibank talking ATM locations
on their website which was initially not made by
them. Same case was with HSBC. Our follow-up
forced them to have a list published on their
sites. Today HSBC has a separate link displaying Talking ATM
locations. Talking ATM India educating users by making available
resources such as audio demo and accessible user
guide and circulars on its resources page.
11. Because of talking ATM India today we know
addresses of Bank of Baroda, Corporation bank
and Standard Chartered Bank talking ATMs as per bankâs
declaration. The list we got through email communication. We can test,
verify and report.
12. List members can search number of mails sent
by me in the past 4 years updating on talking
ATMs and in every mail my request to give feedback and
urge to use talking ATMs. We do get few such mails to mail id
talkingatmin...@gmail.com and we do act on these
with best of our capacity. E.g. a month back
got a mail from one member on non-functioning of
HSR layout, Bangalore talking ATM of Union bank
and one more Standard charted. I have personally
worked to get Union bank machine functional for
talking feature. For other banks we request to
lodge a complaint. One more mail to A I list
dated October 15, 2015 at 8:10 PM with a warning
âPlease note this site and app has addresses
of talking ATMs for the blind as per banksâ
data but not any confirmation about their functionality.â
13. We put in laborious efforts to create
accessible and uniform database of banks
locations with PIN and addresses. For example:
Citibank has published locations with a symbol
which is not at all accessible for screen reader
to distinguish, SBI had list on its website to be filtered by state
and then district without option of PIN or area wise filtering. Union
bank has a pdf file. Because of search function on talking ATM locator at
least we can search very easily by area or by
PIN any bank ATM and our android app allows added search option by bank.
14. RBI circular wordings âtalking with
Braille keypadâ have given escape route. So
partial talking ATMs are termed as talking
ATMs. Because of talking ATM India locator at
least we can test these and report to banks.
15. This is our genuine efforts to help our
friends, to spread awareness and promote
accessible ATMs in India. So we are looking for
support and constructive feedback. One such
feedback we got is a link for experience sharing
which we are adding on the site and will be
available from the next week. We are also
brainstorming on building database through crowd
sourcing. We have plans to have i-phone app or
web app and enhanced features. Our advocacy
efforts are ongoing to get addresses from more banks.
Kind regards,
Prashant Naik
Founder member Talking ATM India
FB https://www.facebook.com/talkingatmindia
Android App
https://play.google.com/store/apps/details?id=com.pice.talkingatmlocatorindia&hl=en
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