Surprised to see this has happened on Indigo. They usually are most sensitive. 

Regards,
Srinivasu Chakravarthula
+91-9900810881
Sent on my phone. Excuse typos, if any. 

> On 19-Jul-2017, at 11:30, Renuka Warriar Edakkunni <eren...@gmail.com> wrote:
> 
> Delhi
> Para-athlete stopped from boarding flight
> Bindu Shajan Perappdan
> Akriti Arora
> New Delhi, July 19, 2017 01:42 IST
> Updated: July 19, 2017 07:29 IST
> 
> 
> [Suarna NAtional Award]
> 
> National treasure: Para-athlete Suvarna Raj being awarded the 2013
> National Women Excellence Award.
> Airline officials told Survana Raj it would take too long to scan her 
> wheelchair
> 
> Medal-winning Indian para-athlete Suvarna Raj has alleged that she was
> not allowed to board her Delhi-Udaipur IndiGo flight on Tuesday after
> officials told her that there was “not enough time to scan her
> wheelchair” and that it was “not their fault that she was wheelchair
> bound”.
> 
> “I reached the domestic terminal of Indira Gandhi International
> Airport at 12.45 p.m. The boarding time was 1.25 p.m. It takes just
> five minutes to scan the wheelchair, but here I faced a long delay,”
> Ms. Raj told The Hindu.
> ‘Only in India’
> 
> “While other passengers boarded the plane, I was denied entry. I
> explained to them about how important it was for me to go. However,
> the officials said that it was not their fault that I’m wheelchair
> bound. They told me my wheelchair had to be scanned and their was no
> time for that,” she said.
> 
> Ms. Raj had won two medals at the Thailand Para Table Tennis Open
> 2013. She was also awarded the National Women Excellence Award the
> same year.
> 
> The athlete said that she never faced such issues at international
> airports: “Most of the time I have to face such discrimination in my
> own country”.
> 
> Ms. Raj said that she was going to Udaipur to attend a meeting on
> smart cities. “I have to board an alternate flight at 7.40 a.m. on
> Wednesday. The meeting is at 9.30 a.m. Sadly, I will reach there only
> by 10 a.m.”
> She arrived late: IndiGo
> 
> “The government should ensure that scanning machines are physically
> handicapped-friendly,” she added.
> 
> Head of corporate communications at IndiGo, Ajay Jasra said: “Ms. Raj
> missed her flight 6E 751, DEL-UDR, on Tuesday as she reported late to
> the airport at 12.54 p.m. The counter closed at 12.44 p.m. Since she
> is a para-athlete, IndiGo booked her on another flight at no
> additional cost.”
> 
> “She seemed very happy and even clicked a selfie with us when we
> provided her the alternate flight,” he added.
> Not the first time
> 
> This is not the first time that Ms. Raj has faced such difficulties. A
> month ago, the para-athlete faced harassment on the Nagpur-Nizamuddin
> Garib Rath Express where she was allotted an upper berth despite
> having mentioned her disability when booking her tickets.
> 
> As she could not access the berth and her request for a lower berth
> was ignored by the TTE and fellow passengers, she was forced to sleep
> on the floor of the train.
> Source: 
> http://www.thehindu.com/news/cities/Delhi/para-athlete-stopped-from-boarding-flight/article19304427.ece?homepage=true
> 
> 
> Send your feedback to:web.thehi...@thehindu.co.inCopyright© 2017, The Hindu
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