Indigo might also be right. Checking in with wheel chair really takes some time as one of the counter staff helps the passenger in security check. Jumping the queue at delhi airport is also not possible everytime as other passengers with same conditions might be travelling. If you report late and the airline gives you alternate flight without any charge then one should not complain.
Many of our learned members are frequent travellers and I heard that they inform the indigo in advance of their journey. This helps in early security check. Nirmal On 19 Jul 2017 11:31, "Renuka Warriar Edakkunni" <eren...@gmail.com> wrote: > Delhi > Para-athlete stopped from boarding flight > Bindu Shajan Perappdan > Akriti Arora > New Delhi, July 19, 2017 01:42 IST > Updated: July 19, 2017 07:29 IST > > > [Suarna NAtional Award] > > National treasure: Para-athlete Suvarna Raj being awarded the 2013 > National Women Excellence Award. > Airline officials told Survana Raj it would take too long to scan her > wheelchair > > Medal-winning Indian para-athlete Suvarna Raj has alleged that she was > not allowed to board her Delhi-Udaipur IndiGo flight on Tuesday after > officials told her that there was “not enough time to scan her > wheelchair” and that it was “not their fault that she was wheelchair > bound”. > > “I reached the domestic terminal of Indira Gandhi International > Airport at 12.45 p.m. The boarding time was 1.25 p.m. It takes just > five minutes to scan the wheelchair, but here I faced a long delay,” > Ms. Raj told The Hindu. > ‘Only in India’ > > “While other passengers boarded the plane, I was denied entry. I > explained to them about how important it was for me to go. However, > the officials said that it was not their fault that I’m wheelchair > bound. They told me my wheelchair had to be scanned and their was no > time for that,” she said. > > Ms. Raj had won two medals at the Thailand Para Table Tennis Open > 2013. She was also awarded the National Women Excellence Award the > same year. > > The athlete said that she never faced such issues at international > airports: “Most of the time I have to face such discrimination in my > own country”. > > Ms. Raj said that she was going to Udaipur to attend a meeting on > smart cities. “I have to board an alternate flight at 7.40 a.m. on > Wednesday. The meeting is at 9.30 a.m. Sadly, I will reach there only > by 10 a.m.” > She arrived late: IndiGo > > “The government should ensure that scanning machines are physically > handicapped-friendly,” she added. > > Head of corporate communications at IndiGo, Ajay Jasra said: “Ms. Raj > missed her flight 6E 751, DEL-UDR, on Tuesday as she reported late to > the airport at 12.54 p.m. The counter closed at 12.44 p.m. Since she > is a para-athlete, IndiGo booked her on another flight at no > additional cost.” > > “She seemed very happy and even clicked a selfie with us when we > provided her the alternate flight,” he added. > Not the first time > > This is not the first time that Ms. Raj has faced such difficulties. A > month ago, the para-athlete faced harassment on the Nagpur-Nizamuddin > Garib Rath Express where she was allotted an upper berth despite > having mentioned her disability when booking her tickets. > > As she could not access the berth and her request for a lower berth > was ignored by the TTE and fellow passengers, she was forced to sleep > on the floor of the train. > Source: http://www.thehindu.com/news/cities/Delhi/para-athlete- > stopped-from-boarding-flight/article19304427.ece?homepage=true > > > Send your feedback to:web.thehi...@thehindu.co.inCopyright© 2017, The > Hindu > > The list has now migrated to www.accessindia.inclusivehabitat.in > > You should now post to the id: a...@accessindia.inclusivehabitat.in > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > The list has now migrated to www.accessindia.inclusivehabitat.in You should now post to the id: a...@accessindia.inclusivehabitat.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
