practically speaking I have recently travelled in sleeper class ,where most passengers with reserved seats travel ,there was no water in the toilets of any sleeper class coaches. most of the facilities u have listed are in the air conditioned coaches. moreover very recently it has been observed that online rail booking website has become very inaccessible for us blind users. sorry to b critical ,treat this as my personal opinion only and correct me.
On 6/29/18, gopala krishna <gopalfi...@gmail.com> wrote: > sir, what is your openien about it? read below > and wright in reply each guy > I taken this information from > indianrail.gov.in > date 29/06/2018 > read hear below > > Indian Railways used to be notorious for being tardy and dirty. Add to > that its utter indifference towards passengers who had to stoically > put up with numerous deficiencies in services. The railways, at its > best, merely took you from point A to B — and not often in time or > safely. As a public-sector enterprise, it was as responsive to > customers as most of its kind. > All that is changing now. Though there's still a lot to be done, the > railways have managed to shed the image of a state entreprise > impervious to change and aloof to its customers' needs. A large number > of new customer services has made the railways more customer-oriented. > Here's a list of services introduced during the four years of the NDA > government. > 1. Free WiFi > To promote Digital India, the railways tied up with Google in 2016 to > offer free WiFi at railway stations across India. Today, it offers the > service at more than 700 stations and covers eight million people a > month. The service offers 30 minutes of free internet access to > passengers. > 2. No more stinking toilets > The railways has been replacing the conventional toilets in the trains > with bio-toilets. It has installed more than one lakh bio-toilets in > trains till March this year. Since the excreta gets collected in a box > fitted below the train toilet, it doesn't drop on the tracks. This > prevents corrosion of tracks and keeps them clean. The railways is > also changing the floor of the toilets which will prevent them from > getting soiled too soon. > . Purified water > To provide commuters with purified water at low cost, the railways has > so far installed 1,100 water ATMs at 345 railway stations. One liter > of water from these ATMs costs Rs 5 and users pay one rupee for a > paper cup. > 4. Reading lights > A small but very useful addition that prevents arguments between > passengers. Among many new features introduced in new train coaches is > a reading light for every berth. New trains including Humsafar Express > have this facility. > 5. No more smelly blankets > After several complaints of dirty linen and blankets, the railways has > decided to provide nylon blankets to AC travellers, which will be > washed twice a month. Earlier, they were washed once a month. Besides > washing, the used blankets would be sanitised on a regular basis. > 6. Waitlisted? Here is a Vikalp > IRCTC introduced Vikalp scheme in 2016 to help waitlisted passengers > get confirmed ticket in another train running on the same route. The > scheme is applicable to all waitlisted passengers irrespective of > booking quota and concession. Passengers can opt for a maximum of > seven trains under the scheme. > 7. Food for thought and pocket > Good food has been a struggle for the public transporter. But it has > now taken a slew of initiatives to fix this pain point, the chief > among them is a move to cut the quantity of food served. Soup, > breadsticks, butter and sandwiches will go off the plate and > passengers may get vegetarian and non-vegetarian rice combos as part > of the plan to cut costs. This may start with premium trains such as > Rajdhani and Shatabdi. The IRCTC has also roped in a startup for > delivering food on your seat. It has also decided to use Artificial > Intelligence to serve hygienic and quality food on trains. Packaged > disposable plates will replace plastic trays for hygiene. > 8. Train delayed? You'll be informed > The railways has introduced a service to send text messages to > passengers whose trains are delayed or rescheduled. The move is aimed > at decongesting platforms. > 9. Grievance redressal > The railways has been taking complaints via IVRS and social media > platforms like Twitter and Facebook. However, the national transporter > also launched a mobile app 'Madad' to register passengers' complaints. > The app allows live tracking of action taken on the complaints. > 10. Increased RAC/Quota seats > The transporter has increased the number of berths earmarked as RAC to > accommodate more passengers. The quota (reserved) seats for senior > citizens, pregnant women and female passengers 45 years and above have > been increased to six lower berths per coach in sleeper coach, three > lower berths per coach each in > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
