It helps to mention the need for assistance while booking the ticket. This 
prepares the airlines to be better organized. 

Best,

George  

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
john clayton
Sent: Wednesday, May 15, 2019 11:06 AM
To: AccessIndia: a list for discussing accessibility and issues concerning the 
disabled.
Subject: Re: [AI] Query regarding human assistance with AirAsia at the 
Bangalore Airport

Hi,
 Last year, I asked the same thing on this list, and most people suggested that 
I should get in touch with the CS of the airlines I was flying with and let 
them know that I was blind/ visually impaired, and I would be needing 
asisstence and they would take care of the rest, and they were right.
 Thank you guys, btw. The experience was so awesome, that I was rather 
surprised and really, traveling/ flying alone is the easiest thing, ever.
Its the clocest to hassel free travel that you are likely to come across being 
blind.

 That was my first time flying/ traveling alone, so I was a bit aprihencive to 
be sure, but it all went very smoothly!
 I have no clue if it varys with the different airlines, as I flew with indigo 
back then, and based on the excellent experience have been flying with them 
ever since.
 I was flyingg from Mumbai to kolkata and back, whilst both the times they were 
really nice, the mumbai to kolkata flight was something else entirely.
 When I asked for asisstence at the reservation counter, they did call a 
staffer to help me out, but the manager Pervaiz if I remember right came around 
himself, and decided that he would escort me instead.
 He zoomed me through the whole boarding process, was dam fine and explained 
stuff, and had my seat upgraded, talk about being nice!
 The cabin crew from Mumbai to Kolkata were very nice and really welcomeing, 
and went into  rather detailed explanation of stuff as I suppose they must, and 
were the dam most friendly bunch of hostess's I have ever come across.though 
the kolkata to mumbai crew were rather snooty not really unproffessional 
though, but not as warm and friendly, but then I was too tired to give a dam. 
:D  So yeah, informing in advance isn't necessary, but can be good if you do 
it, and stuff ought to go decently well from there on, fingers crossed, of 
course.
 Do let us know how it goes for you



On Tue, 14 May 2019 at 11:14, avinash shahi <shahi88avin...@gmail.com>
wrote:

> Dear all,
> What if I reach at the check in counter of Air asia at Blr Airport 
> directly, will they provide escort to help in boarding? how has been 
> your experience in the past? do share or should I inform them in 
> advance?
> I'll wait for your quick response.
> --
> Avinash Shahi
> Research Associate at Centre for Law and Policy Research and Doctoral 
> student at Centre for Law and Governance JNU
>
>
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--
***
“The most important thing in life is not the triumph but the struggle. The 
essential thing is not to have conquered but to have fought well.”
Celebrating Global accessibility Awareness day- May 16 2019



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