Although all Airlines staff do take care of visually impaired passengers
these days, however, I would mark Indigo staff and their servicess with best
rating amongst all domestic airlines.
They also provide you with Braille list of instructions and products to be
sold in the flight.
Their behaviour and level of courtesy is also highly appreciated during
entire journey.
Thanks,
Amit Bhatt
----- Original Message -----
From: "john clayton" <nishantra...@gmail.com>
To: "AccessIndia: a list for discussing accessibility and issues concerning
the disabled." <accessindia@accessindia.org.in>
Sent: Wednesday, May 15, 2019 11:06 AM
Subject: Re: [AI] Query regarding human assistance with AirAsia at the
Bangalore Airport
Hi,
Last year, I asked the same thing on this list, and most people suggested
that I should get in touch with the CS of the airlines I was flying with
and let them know that I was blind/ visually impaired, and I would be
needing asisstence and they would take care of the rest, and they were
right.
Thank you guys, btw. The experience was so awesome, that I was rather
surprised and really, traveling/ flying alone is the easiest thing, ever.
Its the clocest to hassel free travel that you are likely to come across
being blind.
That was my first time flying/ traveling alone, so I was a bit aprihencive
to be sure, but it all went very smoothly!
I have no clue if it varys with the different airlines, as I flew with
indigo back then, and based on the excellent experience have been flying
with them ever since.
I was flyingg from Mumbai to kolkata and back, whilst both the times they
were really nice, the mumbai to kolkata flight was something else
entirely.
When I asked for asisstence at the reservation counter, they did call a
staffer to help me out, but the manager Pervaiz if I remember right came
around himself, and decided that he would escort me instead.
He zoomed me through the whole boarding process, was dam fine and
explained stuff, and had my seat upgraded, talk about being nice!
The cabin crew from Mumbai to Kolkata were very nice and really
welcomeing, and went into rather detailed explanation of stuff as I
suppose they must, and were the dam most friendly bunch of hostess's I
have
ever come across.though the kolkata to mumbai crew were rather snooty not
really unproffessional though, but not as warm and friendly, but then I
was
too tired to give a dam. :D
So yeah, informing in advance isn't necessary, but can be good if you do
it, and stuff ought to go decently well from there on, fingers crossed, of
course.
Do let us know how it goes for you
On Tue, 14 May 2019 at 11:14, avinash shahi <shahi88avin...@gmail.com>
wrote:
Dear all,
What if I reach at the check in counter of Air asia at Blr Airport
directly, will they provide escort to help in boarding? how has been
your experience in the past? do share or should I inform them in
advance?
I'll wait for your quick response.
--
Avinash Shahi
Research Associate at Centre for Law and Policy Research and Doctoral
student at Centre for Law and Governance JNU
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“The most important thing in life is not the triumph but the struggle. The
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Celebrating Global accessibility Awareness day- May 16 2019
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